Product Manager – Tickets

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and uphold a product vision, strategy, and roadmap for Airbnb Tickets.

• Gather and analyze feedback from guests, hosts, and partners to convert it into product features and positioning.

• Create the public-facing messaging and narrative for Tickets, effectively communicating the value proposition to guests, supply partners, and the media.

• Coordinate with product teams and cross-functional partners in marketing, communications, and PMM.

• Build partnerships with attraction operators, tour providers, and live event suppliers, focusing on both supply and demand.

• Ensure the existing storefront is in good health and that the quality standard is maintained across ticket listings.

• Make informed judgments and prioritization decisions that prioritize the interests of our users.

⛳️ Requirements

• Over 10 years of experience in product management and/or product marketing.

• Proven ability to create product messaging and positioning and effectively deliver it to customers and the media.

• Demonstrated inbound and subject matter expertise, preferably in ticketing, travel, events, or marketplace industries.

• Experience in ticketing marketplaces, including practical knowledge of operator and supply-side tools as well as ticketing standard APIs and integrations (for example, reservation and distribution systems, connectivity platforms, barcode/QR validation).

• Skill in requirements gathering and documentation, focused on transforming ambiguous problems into clear specifications that align engineering, design, and partners.

• Understanding of backend ticketing data models — including ticket types, fare/price classes, entitlements, and how these relationships structure inventory.

• Proficiency in inventory and availability modeling — managing capacity, time slots, holds, and real-time availability across supply sources.

• Strong capability to effectively utilize data and conduct business analysis to support product strategy and go-to-market decisions.

🏝️ Benefits

• Bonuses

• Employee Travel Credits

• Health insurance

• Retirement plans