Product Manager – Player Onboarding, Activation

This is a fully remote position, open to applicants in Europe.

📋 Description

• Take charge of and enhance the visitor-to-registration funnel by analyzing user behavior to pinpoint drop-offs and areas of friction.

• Collaborate with Marketing and Acquisition teams to ensure alignment on campaign objectives, traffic quality, and conversion effectiveness.

• Manage the complete registration process, partnering with Compliance to achieve smooth KYC integration.

• Work in close partnership with Design to create intuitive onboarding experiences that quickly guide users to their first value.

• Serve as the main point of contact for product-related inquiries and updates concerning the specific areas of responsibility.

• Engage closely with stakeholders, including customers, partners, and internal teams, to gather requirements and set expectations.

• Present product strategies, progress, and outcomes to the Head of Product and other important stakeholders.

• Conduct training sessions and provide expert support to internal teams to ensure a comprehensive understanding of the product.

• Supervise the entire product development lifecycle, ensuring timely and budget-compliant project deliveries.

• Perform user acceptance testing (UAT) to guarantee the quality of features delivered.

• Assist in the quality assurance process by reviewing product modifications and enhancements to confirm compliance with regulatory standards, user needs, and industry best practices.

• Track product performance, collect user feedback, and identify opportunities for improvement.

• Analyze user behavior to foster innovation and enhancements that elevate product functionality, usability, and customer satisfaction.

• Implement data-driven enhancements to improve product functionality, usability, and customer satisfaction.

• Collaborate with customer success and support teams to address issues and discover growth opportunities.

⛳️ Requirements

• A minimum of 4 years of experience in the iGaming industry with a strong emphasis on product knowledge and user experience.

• Demonstrated expertise in product management, development, or a related role within the iGaming field.

• Profound understanding of the iGaming industry, including market trends, user behaviors, and the regulatory landscape.

• Familiarity with various types of iGaming products such as online casinos, sports betting, and poker.

• Strong analytical capabilities with the aptitude to extract actionable insights from complex data sets.

• Excellent organizational skills, with the ability to manage multiple projects simultaneously.

• Preferred: Bachelor's degree in Business, Marketing, Computer Science, or a related discipline; an advanced degree is a plus.

🏝️ Benefits

• Flexible and Remote Working: Enjoy the freedom to work from anywhere, supporting your work-life balance.

• Equipment provided: We’ll equip you with a laptop, headphones, and mouse for a comfortable work setup.

• Career Growth: We are dedicated to your development, offering training and advancement opportunities.

• Performance Recognition: Receive raises and career advancement opportunities based on quarterly performance reviews and a constructive feedback cycle.

• Health and Fitness Benefits: Enjoy fitness reimbursements from day one, and access a health budget to support your well-being after one year of employment.

• Self Development Budget: Invest in your personal growth through online courses and professional learning opportunities.

• Extra Paid Annual Leave: Benefit from 22 vacation days, with an additional day added for each year of service, up to a maximum of 26 days.

• Special Birthday Perk: Celebrate your birthday off after one year of employment!