Product Manager, Partner Integrations

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate product strategy and implement roadmaps for designated partner integrations within the Empower and Exchange platforms.

• Analyze market trends, customer demands, partner interactions, and internal business requirements to establish priorities and investment focus areas.

• Create business cases, requirements, and success metrics to identify new integration opportunities.

• Relay roadmap progress, risks, dependencies, and strategic insights to leadership.

• Act as Product Owner for designated integrations and enhancement projects.

• Collect and document business requirements from partners, clients, implementation teams, and internal stakeholders.

• Draft Epics, Features, User Stories, Acceptance Criteria, and relevant documentation.

• Lead functional reviews, backlog refinement sessions, sprint planning, and stakeholder evaluations.

• Balance work prioritization with business value, technical dependencies, and resource limitations.

• Assist development and quality assurance teams throughout the software delivery process.

• Cultivate relationships with vendors, strategic partners, and third-party service providers.

• Oversee partner onboarding and guarantee readiness for implementation and support teams.

• Establish scalable integration requirements and reusable implementation frameworks.

• Collaborate with architecture and engineering teams to enhance platform capabilities, APIs, security, and integration frameworks.

• Work alongside Client Success, Professional Services, Support, Sales, and Strategic Partnerships teams.

• Provide assistance with client escalations that require product analysis and guidance.

• Deliver product updates to both internal and external stakeholders.

• Contribute to client-facing documentation, implementation guides, release communications, and enablement resources.

• Track integration adoption, usage, quality, and performance metrics.

• Spot opportunities to streamline implementation efforts, boost onboarding efficiency, and improve client satisfaction.

• Maintain oversight of backlog health, project status, risks, and dependencies.

• Promote continuous process improvement and ensure that work is documented and managed through product delivery workflows.

⛳️ Requirements

• A minimum of 2 years of experience in Product Management, Business Analysis, Product Ownership, Integration Management, or a related field.

• Proven experience in managing software products, APIs, SaaS platforms, or third-party integrations.

• Demonstrated ability to translate business needs into product specifications and actionable development tasks.

• Experience in Agile/Scrum methodologies.

• Strong verbal and written communication skills.

• Established capability to juggle competing priorities and navigate complex stakeholder relationships.

• Bachelor’s degree in Business, Technology, Information Systems, Engineering, or a related discipline is preferred.

• Experience in supporting mortgage technology, fintech, lending, banking, or financial services platforms is preferred.

• Familiarity with Loan Origination Systems (LOS), document providers, verifications, credit, fraud, title, appraisal, mortgage insurance, or similar ecosystem partners is preferred.

• Knowledge of APIs, web services, data integrations, and contemporary integration platforms is preferred.

• Experience with Azure DevOps, Jira, or similar Agile planning tools is preferred.

• Direct experience working with third-party vendors and strategic technology partners is preferred.

• Candidates must be eligible to work in the United States, as this position is listed for Remote - USA.

• A criminal background check may be performed before employment commences, in accordance with applicable laws.

🏝️ Benefits

• Participation in the company profit-sharing bonus plan.

• Comprehensive medical, dental, and vision benefits.

• Basic life insurance coverage.

• Short-term and long-term disability insurance.

• 401(k) plan with company matching contributions.

• A minimum of 10 days of vacation for new hires.

• Sick leave according to state regulations.

• 8 company-paid holidays annually.

• 2 personal holidays each year.