Product Manager, Merchant Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the vision, strategy, and roadmap for Wizard's merchant platform and products aimed at merchants.

• Develop products that facilitate quick onboarding for merchants, enable catalog management, enhance product visibility, monitor performance, and drive sales through Wizard.

• Define and advance the merchant dashboard, reporting experience, and insights roadmap, providing significant visibility into performance metrics, catalog health, attribution, conversion rates, and business outcomes.

• Outline experiences related to merchant onboarding, catalog management, pricing, promotions, inventory, offers, checkout processes, APIs, and reporting for merchants.

• Collaborate closely with Merchant Partnerships to convert retailer feedback and strategic partner requirements into scalable product solutions.

• Work alongside Engineering to develop APIs, merchant integrations, data feeds, and platform functionalities that simplify integration for retailers and brands with Wizard.

• Team up with AI and Search divisions to enhance the presentation, ranking, and personalization of merchant data throughout the shopping experience.

• Cooperate with the Data team to establish the metrics, dashboards, and reporting capabilities that support merchant decision-making now, while also laying the groundwork for future paid merchant intelligence offerings.

• Lead initiatives aimed at boosting merchant adoption, improving catalog quality, expanding product coverage, enhancing conversion rates, increasing engagement, and driving monetization.

• Balance the requests of merchants with long-term platform investments that can scale across a large number of merchants.

• Set KPIs related to merchant growth, dashboard engagement, catalog quality, product coverage, conversion rates, merchant retention, and revenue generation.

• Conduct regular meetings with strategic merchants to confirm product direction and uncover new opportunities.

⛳️ Requirements

• 5–8+ years of experience in Product Management focusing on commerce, marketplace, retail technology, ecommerce, payments, or merchant-oriented products.

• Proven experience with merchant-facing or B2B products that enhance adoption, engagement, monetization, or merchant growth.

• In-depth knowledge of ecommerce ecosystems, including product catalogs, pricing strategies, promotions, inventory management, checkout processes, APIs, merchant integrations, and reporting platforms.

• Strong grasp of the metrics that are important to retailers and brands, such as GMV, traffic, conversion rates, AOV, product visibility, attribution, customer intent, promotional performance, catalog health, and reporting quality.

• Background in collaborating with Business Development, Merchant Partnerships, or Sales teams to introduce externally-facing products.

• Experience in creating dashboards, analytics products, reporting experiences, or data-driven customer products is highly desirable.

• Strong product intuition with the capability to balance the demands of merchants, the consumer experience, and business objectives.

• Experience working collaboratively with Engineering, Design, AI, Data, Partnerships, and GTM teams.

• Analytical mindset with a track record of utilizing data to inform product decisions and prioritization.

• Comfortable functioning in a fast-paced startup environment characterized by significant ambiguity.

🏝️ Benefits

• Equity in the form of stock options

• Medical, dental, and vision coverage

• 401(k)

• Flexible PTO and company holidays

• Fully remote position available within the United States

• Regular company offsites and team gatherings