Product Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee the management and enhancement of Viatu’s supplier portfolio, which includes accommodations, activities, car rentals, and airlines.

• Ensure that our product offerings remain competitive, consistent, and in alignment with Viatu’s standards as the organization expands.

• Sustain and grow essential supplier relationships, manage content accuracy across our platform, and conduct regular training sessions and familiarization trips for our teams.

• Collaborate closely with sales, marketing, customer experience, and technology teams to enhance how Viatu presents and operates its travel products, ensuring a smooth connection between our partners, systems, and the traveler experience.

• Lead the onboarding process for suppliers (hotels, activities, rentals, airlines) and negotiate contracts to secure advantageous terms.

• Develop robust supplier relationships for enduring collaboration.

• Expand our product portfolio in line with Viatu's strategy by sourcing new suppliers and strengthening existing partnerships at travel conferences.

• Create engaging trip offerings for our website and empower the sales team to promote our suppliers and drive sales.

• Provide the Viatu team with comprehensive supplier knowledge through targeted training (workshops, trips, eLearning) and collaborate with suppliers to expand the training academy.

• Actively manage and enhance the supplier and destination content across our various digital platforms, including the website, quoting tool, traveler guides, and training materials.

• Contribute to the development of cross-functional strategies involving marketing, product, customer experience, technology, and sales.

⛳️ Requirements

• Minimum of 2 years of experience in the travel industry, preferably in marketing, product management, or operations.

• Bachelor’s degree in business, marketing, communications, tourism, or a related field.

• Authentic passion for travel, especially regarding African destinations, wildlife, and culture, along with a willingness to travel for supplier visits and team meetings.

• Strong critical thinking abilities, with the confidence to challenge processes and contribute to continuous improvement.

• Proficient in building strong, lasting relationships with partners and colleagues through empathy, clear communication, and a collaborative approach.

• Familiarity with CRMs or project management tools.

🏝️ Benefits

• Opportunity to work in an international and dynamic environment that supports your personal and professional development.

• Collaborate with a passionate and supportive team.

• Engage in exciting projects with some of the world’s leading brands in tourism.

• Experience flat hierarchies and agile decision-making processes.

• Access attractive travel allowances, educational opportunities, and special travel incentives for you and your family.

• Opportunities for rapid career advancement.

• Access to both internal and external educational and lifelong learning opportunities.

• Enjoy fully remote work with a decentralized team, including regular meetups in Cape Town and Europe.

• Benefit from flexible working hours and the option to work remotely.

• Make a direct impact on people and the planet in the destinations where we operate.