Product Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take ownership of and oversee the product backlog. Prioritize, sequence, and make informed choices regarding what is released, when, and the reasons behind it.

• Define the scope for new and enhanced product features, including customization options and internal tools utilized for managing customer tenants.

• Establish acceptance criteria, launch readiness requirements, and success metrics for each feature you introduce.

• Collaborate with designers and engineers to make decisions related to product, design, and user experience. Design is a collaborative effort within this team, rather than a handoff.

• Assess bugs and identify what needs immediate attention versus what can be postponed for later prioritization.

• Coordinate dependencies in engineering, design, and data to ensure successful delivery.

• Regularly communicate roadmap progress, product updates, and feature releases to internal stakeholders.

• Ensure that product features comply with accessibility standards while maintaining an accurate and up-to-date inventory of features as new work is completed.

• Lead discovery and user research prior to launching new features, utilizing AI-assisted prototyping and mockups to collect customer feedback before making significant engineering investments.

• Collaborate with the Partner Success team to prepare customer-facing documentation for every release.

• Contribute to the overall product roadmap and engineering capacity planning. You will have a significant role in these decisions, while final ownership of the roadmap remains with product leadership.

⛳️ Requirements

• 3–5 years of experience in Product Management, preferably with customer-facing SaaS products in agile settings.

• Demonstrated proficiency with AI tools in your daily work. You actively utilize tools like Claude, ChatGPT, Cursor, or similar technologies to enhance efficiency, improve decision-making, and expedite product development.

• Experience in owning a product area or surface from end-to-end, encompassing discovery, scoping, launch, measurement, and iteration.

• Strong judgment with the capability to make trade-off decisions amidst incomplete information while effectively communicating your reasoning.

• Proven ability to work collaboratively with designers and engineers. You regard product design and user experience as a shared responsibility.

• Exceptional written communication skills, with the ability to transition smoothly between customer-facing documentation, internal roadmap updates, and executive summaries.

• Self-motivated, adaptable, and capable of managing competing priorities independently.

• Customer-focused and grounded, with the ability to build trust quickly and advance work through a collaborative, low-drama approach.

🏝️ Benefits

• Competitive Salary: Receive a USD salary that reflects your skills and experience.

• Paid Time Off: We prioritize work-life balance, offering PTO to help you recharge.

• Health Insurance Subsidy: Your health is important to us, and we provide a subsidy to assist with your care.

• Annual Salary Reviews!

• Paid Training and Certifications