Product Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Assist in defining the direction and development of our customer engagement platform

• Collaborate closely with engineering, design, data, and business stakeholders

• Develop and enhance a product strategy that aligns with our overall company objectives

• Manage product activities from start to finish, which includes drafting product specifications, driving cross-functional implementation, and executing go-to-market strategies

• Gather and analyze relevant data and metrics to improve decision-making and share insights across the organization

⛳️ Requirements

• Practical experience in contemporary product discovery methods

• A business-oriented mindset while recognizing the significance of a customer-first approach

• An empathetic disposition and strong communicator capable of influencing various stakeholder groups, both within the organization and externally

• A strategic thinker with exceptional judgment and decision-making abilities

• Deeply passionate about data and insights, utilizing them to guide your decisions

• Adaptable and flexible, open to embracing new ideas

• Experience with complex B2B SaaS offerings

• Proven track record of achieving tangible results from identifying product opportunities that you have successfully launched, leading to positive business growth

• A champion for customer experience dedicated to developing scalable solutions that empower customers

• A curious observer who is attuned to customer needs

• Demonstrate excellent judgment and decision-making skills

• An effective communicator capable of influencing a range of stakeholder groups

• Adaptable and flexible, welcoming new ideas

🏝️ Benefits

• Fully remote work options

• Compensation strategy that is data-driven and validated

• Four weeks of annual leave

• Eleven paid public holidays

• Sick and carer’s leave

• Compassionate and bereavement leave

• Twelve weeks of Paid Family Leave

• A feedback-driven culture

• Exposure to leading eCommerce brands globally

• Opportunity to work remotely within Australia or from our office in Surry Hills