Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the entire lifecycle of a designated physical-product portfolio, encompassing key products and accessories.

• Guide new products and line extensions through the Product Development Process, from initial concept and discovery to launch and eventual sunsetting.

• Analyze reviews, customer experience tickets, surveys, in-home research, and social listening data to derive product insights.

• Contribute to the NPI roadmap planning by leveraging market trends, customer insights, and portfolio performance data.

• Draft and update product requirements documents (PRDs).

• Ensure that the products delivered align with the specified requirements.

• Collaborate with engineers, industrial designers, and suppliers to convert product vision into actionable specifications.

• Highlight trade-offs and provide recommendations regarding feasibility and product ideals.

• Act as the central decision authority for ongoing programs.

• Travel to suppliers and international manufacturing partners, primarily in Asia, approximately 3–4 times annually.

• Collaborate with product marketing on positioning, value propositions, claims, product briefs, packaging, and collateral materials.

• Oversee external contractors and freelancers involved in product development workstreams.

• Monitor sales, reviews, returns, customer feedback, and accessory attach rates.

• Identify opportunities for portfolio improvements, fixes, and enhancements.

• Work in conjunction with the PM counterpart and Product Development Program Manager partners on prioritization and process enhancements.

⛳️ Requirements

• A minimum of 4 years of experience managing the full lifecycle of a physical consumer product from concept through to production.

• Practical experience working with international and/or Asia-based manufacturing partners.

• Proven ability to maintain a strong consumer-product perspective at every stage of development.

• Exceptional communication skills across engineering, supply chain, industrial design, marketing, and executive stakeholders.

• Experience in managing external contractors or freelancers.

• Strong understanding of commercial aspects such as cost, margin, and positioning.

• Technical knowledge of hardware development, including materials, manufacturing processes, and engineering trade-offs.

• Capability to engage credibly with engineers and suppliers, challenge technical decisions, and contribute to brainstorming sessions.

• Formal engineering training is not a prerequisite.

• Ability to navigate uncertainty and adapt to changing circumstances.

• Skill in influencing without authority and driving clarity in situations.

🏝️ Benefits

• Fully remote work opportunities within the United States.

• Monthly company social gatherings.

• Optional monthly coffee chats one-on-one.

• In-person company retreats.

• Company celebrations for birthdays, work anniversaries, and significant life milestones.

• Comprehensive medical, dental, and vision insurance coverage.

• Equity participation for all full-time employees.

• Flexible Paid Time Off, guaranteeing at least 15 days off each year.

• 16 weeks of fully paid parental leave for birth, adoption, or foster placement.

• An option for 4 weeks of unpaid parental leave and a Shadow Return week.

• Family planning assistance through a complimentary Kindbody membership.

• Medical plans that include coverage for fertility treatments and reproductive technologies.

• 401(k) plan with a 100% company match up to 2% of salary.

• Quarterly wellness stipend.

• Annual work-from-home stipend.

• Discounted memberships for Peloton app and OneEleven.

• 12 free virtual therapy sessions per year through Talkspace.

• Discounts for family and friends on Mockingbird products.

• Complimentary Mockingbird products for employees upon joining.