Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and manage the technology product roadmap for claims, ensuring a balance between immediate feature delivery and long-term innovation, in collaboration with the product team, stakeholders, and engineering.

• Lead discovery initiatives by analyzing data, performing user research, and pinpointing the most significant challenges faced by adjusters and customers, then convert insights into prioritized product strategies.

• Oversee the full delivery process with your dedicated engineering team, from sharing the roadmap and writing user stories to sizing, building, and launching products.

• Take responsibility for the rollout and adoption of new features, which includes stakeholder communication, training, and managing change throughout claims operations.

• Establish, monitor, and advocate for the KPIs that indicate product success, leveraging performance data to refine your roadmap continuously.

• Inspire and connect your development team to Kin's overall mission, ensuring that daily tasks align with impactful customer and business results.

⛳️ Requirements

• A minimum of 3 years in software or technology product management, with experience overseeing a roadmap and delivering projects alongside an engineering team.

• Proven experience in agile settings within a startup or rapidly growing company, with the capacity to adapt quickly, prioritize effectively, and bring clarity to ambiguous situations.

• A demonstrated ability to utilize data for decision-making, including practical experience with BI or analytics tools like Tableau, Looker, or Adobe Analytics.

• Experience in conducting or closely collaborating on user research, translating customer insights into product specifications and roadmap priorities.

• A history of clearly communicating intricate product plans to both technical and non-technical stakeholders, both in writing and verbally.

• Total professional experience of 6–8 years.

• Bonus points for:

• Background in insurance, insurtech, or claims operations.

• Familiarity with design thinking, innovation methodologies, or formal user research.

• Experience with data tools such as Looker, Databricks, and Fullstory.

🏝️ Benefits

• Competitive salary along with company equity through Restricted Stock Units (RSUs), awarded as part of our standard compensation package based on role and level.

• 401(k) plan with a company match of up to 4% of eligible earnings.

• Multiple medical plan options, as well as dental and vision coverage.

• Company-funded HSA contributions, determined by medical plan selection.

• Company-paid life insurance and short-term disability coverage.

• A variety of supplemental benefits, including long-term disability, critical illness, accident, legal, and pet insurance.

• Access to mental health support and confidential counseling services.

• Flexible PTO for exempt employees (typically 15–20 days per year), in addition to 8 observed holidays by the company.

• Paid parental leave, which includes up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents.

• Opportunities for career mobility and internal growth throughout the organization.

• Professional development budgets for certifications, conferences, and learning opportunities, subject to management approval.