Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product roadmap and backlog for the HRP WebUI, focusing on achieving feature parity, enhancing usability, and introducing new capabilities compared to the legacy desktop application.

• Establish comprehensive requirements, workflows, and acceptance criteria for web-based configuration and claims administration interfaces in collaboration with UX designers and engineering leads.

• Conduct discovery sessions with configuration analysts, claims administrators, and health plan operations users to comprehend legacy desktop workflows and convert them into streamlined, modern web experiences.

• Formulate and convey a clear migration strategy along with a sequencing plan to transition customers from the legacy desktop application to the WebUI with minimal disruption.

• Collaborate with UX/UI designers on interaction design, navigation patterns, and accessibility standards to ensure the WebUI aligns with contemporary usability standards.

• Work closely with engineering teams during sprint planning, backlog refinement, and release cycles to guarantee timely and high-quality deliverables.

• Establish and monitor success metrics for WebUI adoption, performance, and user satisfaction, utilizing data to guide prioritization choices.

• Act as the subject matter expert on HRP WebUI features for sales, implementation, and customer success teams, providing support for customer and prospect discussions.

• Oversee stakeholder communication and manage expectations among customers, executives, and cross-functional teams related to the WebUI roadmap and release schedules.

• Assist in user acceptance testing, pilot initiatives, and phased rollouts to ensure the WebUI meets real-world claims administration requirements.

⛳️ Requirements

• A minimum of 5 years of product management experience, encompassing responsibility for roadmap, requirements, and delivery of enterprise software products.

• Proven experience in healthcare claims administration, core administrative processing systems (CAPS), or payer operations.

• A demonstrated capacity to convert complex, legacy desktop workflows into modern web-based user experiences.

• Strong analytical and prioritization abilities, with a track record of balancing diverse stakeholder needs across customers, sales, and engineering.

• Exceptional written and verbal communication skills, including experience in presenting roadmap and product decisions to executive and customer audiences.

• Bachelor’s degree in business, health administration, computer science, or a related field, or equivalent practical experience.

🏝️ Benefits

• HealthEdge is an equal opportunity employer.

• We are dedicated to fostering workforce diversity and actively encourage all qualified individuals to pursue employment with us, including but not limited to, racial and ethnic minorities, women, veterans, and persons with disabilities.