Product Install Engineer

This is a fully remote position, open to applicants in Ireland, +1 more country.

📋 Description

• Conduct pre-installation meetings with clients to identify specific requirements.

• Develop action plans to assess, confirm, and fulfill customer needs.

• Verify deliverables with clients.

• Install equipment at customer locations according to KLA specifications.

• Execute system testing, which includes optical integration, precision alignment, wafer handler robot integration and teaching, alignment and calibration of camera and collection optics, system-level calibrations, performance evaluations, stability and cleanliness assessments, applications verification, and product wafer validation.

• Address complex system challenges using abstract reasoning, data analysis, a seven-step problem-solving framework, and available resources.

• Manage critical issues across various customers and regions.

• Meet with customers post-system testing to assist in tool-performance validation.

• Ensure customer satisfaction through pre-activity briefings, regular updates, escalation procedures, post-activity debriefs, and warranty discussions.

• Conduct installation/customer-centric application testing to validate operational tool quality.

• Provide installation training for new products to global customer support engineering teams.

• Travel to advanced manufacturing facilities and customer sites for new product deployment initiatives.

• Collaborate in diverse teams to achieve project goals.

⛳️ Requirements

• A technical degree or diploma in engineering, mechanical, electrical, electronic engineering, or equivalent professional experience.

• 2-3 years of experience in the semiconductor industry is advantageous.

• A strong skill set in optical, mechanical, electronic, lithography, metrology, and laser technology is preferred.

• Excellent technical and analytical abilities.

• Capability to comprehend and resolve issues in software and electronic, optical, mechanical, electro-mechanical, or electro-optical systems.

• Understanding of computer theory and operating systems, including MS Windows.

• Strong interpersonal and communication skills.

• Ability to thrive under pressure and meet project deadlines.

• Willingness to travel internationally.

• Required domestic and international travel, including to the United States.

• Ability to work in multicultural teams.

🏝️ Benefits

• Highly competitive compensation package.

• Competitive and family-friendly total rewards package.

• Benefits tailored to meet the diverse needs of employees.

• Opportunities for career advancement across KLA technologies and factories worldwide.