Processor II

This is a fully remote position, open to applicants in United States.

📋 Description

• Responsible for managing the processing of Reverse mortgage loans.

• Act as the intermediary between clients and Loan Officers throughout the closing process.

• Assist eligible applicants in obtaining loans efficiently and professionally while complying with all company guidelines, as well as federal and state regulations.

• Ensure the accurate entry of information into the Loan Origination System (LOS) and update details as needed throughout the process.

• Verify that all rates and fees entered into the system are correct.

• Obtain necessary verifications of income, employment, and assets as required.

• Serve as the primary contact to guide clients and Loan Officers through the loan processing in preparation for closing.

• Review all underwriting conditions required from the borrower.

• Collect all necessary documentation for the loan closing.

• Ensure that the information in the Loan Origination System aligns with the document data.

• Confirm that all fees are updated and accurately documented for both the Initial Disclosures and Final Loan Documents.

• Properly document all Change of Circumstances.

• Review and ensure that all conditions and documents required prior to closing are prepared, signed off, and filed appropriately.

• Act as the main point of contact for sales, underwriting, funding, title companies, brokers, and/or clients.

• Maintain clear, consistent, and professional communication lines among all parties involved in the process.

• Regularly review and update the loan pipeline.

• Ensure that loan packages comply with company policies and procedures.

• Maintain acceptable conversion ratios in line with the position requirements.

⛳️ Requirements

• Minimum of 2 years of experience in Loan Processing.

• Previous experience with automated Loan Origination Systems and within the mortgage industry.

• Exceptional customer service skills.

• Ability to adapt quickly to changing situations.

• Strong interpersonal skills and a team-oriented mindset.

• Proficient in Microsoft Office.

• Excellent verbal, written, and presentation communication skills.

• Strong analytical thinking and problem-solving abilities.

• Highly organized and detail-oriented.

• Proficient in multi-tasking and prioritizing tasks effectively.

• Ability to thrive in a fast-paced environment with time constraints.

🏝️ Benefits

• Health, dental, vision, and life insurance.

• Paid time-off benefits.

• Flexible spending account.

• 401(k) with employer match.

• Employee Stock Purchase Plan (ESPP).