Prior Authorization Pharmacy Technician, Connecticut License

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Engage with insurance providers to expedite medication approvals through prior authorizations.

• Assist patients in obtaining financial aid via foundations, manufacturer programs, and other funding avenues.

• Navigate pharmacy systems to input data, adjudicate claims, process refills, and develop follow-up action plans.

• Record patient issues, prior authorization progress, and financial assistance requirements in databases, electronic medical records, and email systems.

• Collaborate with physicians' offices to ensure the timely and appropriate administration of medication therapy.

• Maintain thorough and accurate records of patient interactions and case activities.

• Support patients with pharmacy insurance claims and coverage-related challenges.

• Work alongside pharmacists and pharmacy liaisons to provide coordinated patient care.

• Offer phone support to enhance medication adherence and compliance.

• Conduct research, investigation, and analysis to aid decision-making and resolve issues.

• Organize and manage data within database applications effectively.

• Identify trends, suggest process enhancements, and contribute to initiatives aimed at operational excellence.

• Act as a business partner to organizational stakeholders.

• Safeguard confidential information and adhere to privacy regulations.

• Stay updated through ongoing education, professional literature, and networking.

• Travel occasionally as necessary.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• At least 1 year of experience as a Pharmacy Technician is required.

• Excellent customer service and patient communication abilities.

• Preferred experience with insurance claims, medication access, prior authorizations, or pharmacy operations.

• High School Diploma or GED is mandatory.

• Must be Connecticut State Registered and/or State Certified Pharmacy Technician, where applicable.

• National certification (CPhT or equivalent) is highly preferred but not essential.

• If the candidate's state does not provide pharmacy technician registration, national certification is necessary at the time of hire.

• Required credentials must be upheld for ongoing employment.

• Strong computer skills are essential, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint).

• Ability to navigate the internet and utilize web-based platforms.

• Data entry and computer skills will be assessed through a pre-employment evaluation.

• Capacity to safeguard confidential information and adhere to privacy standards.

• Occasional travel may be necessary based on business requirements.

🏝️ Benefits

• Hourly wage ranging from $20.00 to $22.00 per hour.

• Equal employment opportunities are offered.

• An inclusive hiring experience is provided.

• Accommodations for applications and interviews are available.

• Opportunities for continuing education, professional publications, and networking are accessible.