Principal Trainer

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Act as the primary trainer and educational resource for Epic Grand Central and Cadence applications.

• Create, develop, maintain, and revise role-based training curricula, lesson plans, eLearning materials, quick reference guides, simulations, and training resources.

• Establish and uphold Epic training environments to ensure consistency with production and testing environments.

• Conduct instructor-led, virtual, and individualized training sessions for end users, super users, providers, and operational leaders.

• Collaborate with application analysts and operational stakeholders to comprehend workflow design and convert system functionality into impactful training programs.

• Formulate training plans and educational strategies for Epic implementations, upgrades, optimizations, and deployments of new functionalities.

• Facilitate train-the-trainer programs and evaluate trainer readiness and competency.

• Develop and administer competency assessments, proficiency tests, and credentialing activities.

• Engage in workflow validation, integrated testing, dress rehearsals, and go-live readiness tasks.

• Assist with organizational change management and adoption efforts by identifying educational needs and delivering targeted training solutions.

• Evaluate training effectiveness and continually enhance curricula based on user feedback, operational metrics, and system improvements.

• Provide post-training support, coaching, and remediation to users who require additional assistance.

• Collaborate with project leadership to estimate training requirements, resource needs, and deployment timelines.

• Maintain training documentation, policies, procedures, and educational standards.

• Ensure all training materials are up-to-date with current Epic workflows, organizational standards, and regulatory requirements.

• Participate in go-live support activities and offer at-the-elbow assistance as necessary.

• Mentor and assist additional trainers and instructional staff.

• Execute other duties as assigned.

⛳️ Requirements

• In-depth knowledge of adult learning principles and instructional design methodologies.

• Strong grasp of healthcare scheduling, registration, admissions, discharge, transfer, and bed management workflows.

• Ability to create interactive classroom, virtual, and self-paced learning experiences.

• Proficiency in curriculum development, training documentation, and competency validation.

• Excellent presentation, facilitation, and communication skills.

• Capability to manage multiple priorities and meet project deadlines in a dynamic healthcare environment.

• Strong analytical and problem-solving skills.

• Exceptional collaboration and relationship-building abilities.

• Aptitude for translating complex technical concepts into accessible educational content.

• Experience with Microsoft Office Suite, learning management systems, and eLearning development tools.

• Ability to work autonomously and as part of a multidisciplinary team.

• Dedication to customer service excellence and the success of end-users.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunity to work in a collaborative and innovative environment.

• Professional development opportunities to advance your career.

• Flexible work arrangements to promote work-life balance.