Principal Program Manager, Tech Risk – BC/DR

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the strategy, execution, governance, and continual enhancement of the enterprise business continuity and disaster recovery program.

• Take ownership of and enhance the business impact analysis process, which includes identifying critical business processes, mapping dependencies, assigning ownership, developing risk-rating methodologies, and creating recovery strategies.

• Create and sustain business continuity plans, disaster recovery plans, crisis management processes, and documentation for essential business and technology operations.

• Facilitate cross-departmental execution involving Technology, Security, Office Operations, Vendor Management, Enterprise Risk Management, Compliance, and business process owners to ensure that continuity and recovery plans are practical, tested, and up-to-date.

• Organize disaster recovery drills, tabletop exercises, remediation tracking, and evidence gathering to enhance organizational readiness and fulfill audit or regulatory requirements.

• Maintain and refine program repositories, workflows, and reporting, which includes records of business impact analyses, recovery plans, testing documentation, program metrics, and remediation statuses.

⛳️ Requirements

• A bachelor's degree in Information Security, Computer Science, Business, Risk Management, or a related field, or equivalent practical experience, along with 8 years of experience in business continuity, disaster recovery, operational resilience, information security, risk management, or program management.

• Over 8 years of experience in leading or significantly advancing business continuity, disaster recovery, or operational resilience programs.

• Proven experience in designing or enhancing business continuity, disaster recovery, or operational resilience programs within a banking, fintech, lending, or other regulated financial services context.

• Experience in performing business impact analyses, recovery planning, dependency mapping, resilience testing, and remediation tracking.

• Familiarity with implementing or operating under business continuity, disaster recovery, or operational resilience frameworks or standards such as ISO 22301, NIST, FFIEC, or corresponding regulatory guidance.

🏝️ Benefits

• Competitive compensation, which includes base salary, bonus opportunities, and annual equity grants that vest quarterly.

• Retirement benefits to assist you in planning for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada).

• Employee Stock Purchase Plan (ESPP) offering discounted stock purchase options for eligible employees (US only).

• Comprehensive health coverage tailored to support you and your family, including medical, dental, vision, and wellness resources for the US and supplemental health coverage for Canada.

• Contributions to Health Savings Accounts from Upstart for eligible plans (US only).

• Income protection benefits, including life insurance and disability coverage for added financial security.

• Paid time off, sick leave, and company holidays, in compliance with local regulations.

• Paid family and parental leave to assist with caregiving and significant life events (duration varies by country).

• Family-focused benefits to support fertility, parenthood, and caregiving needs.

• Employee Assistance Program (EAP) providing mental health support and life-centered resources.

• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only).

• Annual wellness allowance to promote your physical and emotional well-being and personal development, based on your priorities.

• Annual productivity allowance to invest in necessary tools and resources for optimal performance, regardless of your work location.

• Opportunities for connection and community through team events, all-company updates, and employee resource groups (ERGs).

• Onsite perks, such as catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).