Principal Presales Engineer, German Speaker

This is a fully remote position, open to applicants in Spain, +2 more countries.

📋 Description

• Collaborate with Account Executives to assess opportunities, conduct demonstrations, manage Proof-of-Concepts, prepare RFPs, create design documentation, deliver technical presentations, and facilitate enablement sessions.

• Spearhead technical and product sales initiatives, recommend optimal solutions, and assist customers in utilizing Twilio’s APIs effectively.

• Serve as a trusted advisor by identifying customer technical issues and designing, showcasing, and presenting innovative solutions.

• Create and present highly engaging and intricate customer demonstrations of Twilio’s Communication Products.

• Foster strong relationships with both technical and non-technical stakeholders.

• Identify and address customer and organizational challenges.

• Contribute to the Presales Engineering community through sharing knowledge, creating demonstration materials, and developing reusable presentations.

• Provide mentorship to less experienced Presales Engineers.

⛳️ Requirements

• Minimum of 8 years in pre-sales roles focused on selling complex technical products, or 10 years of professional experience supporting technical products in customer-facing capacities, especially in delivery or consulting.

• Exceptional communication and presentation skills.

• Capability to earn audience confidence and convey complex subjects to varying levels of an audience.

• Proficient in understanding customers’ communication requirements and guiding them toward technical solutions.

• Prior experience in software development or familiarity with backend technologies such as Java, C#, Node.js, Python, or PHP; web development technologies including JavaScript, HTML/CSS, React, Vue.js, or Angular; or REST APIs.

• Previous experience in Telecom, SIP, Contact Center, or Security sectors.

• Familiarity with sales methodologies.

• Bachelor’s and/or Master’s degree in a technical field or equivalent practical experience.

• Proficient in German.

🏝️ Benefits

• Competitive salary.

• Generous paid time off.

• Extensive parental leave.

• Wellness leave.

• Comprehensive healthcare coverage.

• Retirement savings plan.

• Support for volunteering and charitable donations.

• Remote-first work policy.

• Opportunities for team gatherings, functional off-sites, and customer engagements.

• Approximately 35% travel opportunities to foster relationships with customers and colleagues.