Pre-Sales Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the technical solution strategy from the initial discovery phase to the closing of deals, collaborating with Account Executives who hold overall responsibility for opportunities.

• Direct technical discovery and solution architecture processes, which include integrations, security, compliance, and defining success criteria.

• Proactively identify and address technical risks early in collaboration with Product and Engineering teams.

• Oversee technical responses for Requests for Proposals (RFPs), Requests for Information (RFIs), and security questionnaires.

• Document requirements, architecture, risks, and decisions to facilitate precise forecasting and smooth implementation transitions.

• Create customized demos and reusable solution assets tailored to prospect workflows and use cases.

• Manage demo environments and workflow templates effectively.

• Lead the setup of prospect sandboxes, including training and technical validation.

• Act as the technical advisor for Sales and develop relationships with prospect IT, security, and business stakeholders.

• Identify technical buying stakeholders and share insights with Account Executives.

• Collaborate with Sales, Product, Customer Success, Professional Services, and Marketing to enhance deal execution.

• Capture implementation requirements, integrations, complexities, assumptions, and success criteria to assist in Services scoping.

• Work closely with Professional Services to ensure solutions are accurately scoped and deliverable.

• Provide organized handoffs that reduce post-sale rediscovery efforts.

• Translate recurring prospect requirements and gaps into actionable feedback for Product development.

• Advocate for scalable and configurable solutions instead of one-off custom developments.

• Support Sales in accurately communicating product capabilities, limitations, and roadmap direction.

• Represent SimpliGov as a solutions expert at webinars, trade shows, and industry events.

⛳️ Requirements

• A minimum of 5 years' experience as a trusted technical advisor to customers (pre- or post-sales), preferably with direct experience in solution architecture, security/compliance requirements gathering, or systems integration.

• Strong comprehension of enterprise IT landscapes, including security, compliance, and integration patterns relevant to public sector and regulated environments.

• Confident in independently managing technical scoping discussions, ranging from architecture whiteboarding sessions to security questionnaires and integration requirements documentation.

• In-depth understanding of the enterprise software sales cycle and how solution validation checkpoints influence deal progression.

• Ability to read situations, adapt, and foster relationships with both IT and business stakeholders.

• Excellent communication skills, comfortable presenting complex technical solutions to business leaders, IT professionals, and engineers.

• Strong follow-through capabilities — adept at managing multiple customers and competing priorities simultaneously.

• Working fluency with AI-enabled software — capable of explaining model behavior, data handling, and usage-based metering to security-conscious public sector clients.

• Hands-on experience with low-code workflow automation, digital forms, or e-signature platforms, or related government technology systems.

• Willingness and ability to travel up to 50% for meetings with prospects, conducting on-site sessions, and attending industry events.

• Note that SimpliGov does not provide sponsorship for applicants requiring work visas.

🏝️ Benefits

• Medical, dental, and vision insurance plans, with substantial employer contributions for both employees and their dependents.

• Company-sponsored life and disability insurance options.

• 11 paid holidays throughout the year.

• Flexible time off policy.

• 401(k) plan with a 4% employer match.

• Monthly stipends available for wellness and home office expenses.