Principal Partner Success Manager – CPM/EPM Software

This is a fully remote position, open to applicants in France.

📋 Description

• Serve as the main point of contact for implementation partners, ensuring they have access to essential resources along with both technical and functional support.

• Conduct regular partner status meetings to review project delivery progress and address any delivery issues.

• Foster and maintain robust relationships with partners to enhance the success of OneStream implementations and ensure partner satisfaction.

• Act as a co-liaison with Partner Alliances, bridging the gap between partners and internal teams (Support, Remote Consulting, Partner Enablement, Engineering, Customer Success) with a focus on delivering value by directing them to the right teams and processes as needed.

• Oversee and assist partner-led implementations to guarantee compliance with project delivery standards and partner success.

• Equip and involve partners with functional insights, new features, and solution content.

• Recognize opportunities for enhancing partner processes and formulate strategies to boost efficiency.

⛳️ Requirements

• Bachelor's degree in areas such as (but not limited to) Accounting, Business, Finance, Information Systems, Mathematics, or CIS, or equivalent professional experience.

• At least 2 years of experience in project management, stakeholder management, or account management.

• A minimum of 5 years of experience in consulting or functional account management for software implementations related to Corporate/Enterprise Performance Management (CPM/EPM) platforms.

• Experience in Partner Success at a CPM/EPM vendor, with a focus on implementation and delivery achievements (preferred).

• Master's degree in business, Accounting, Finance, or Information Technology (preferred).

• A professional accounting designation (e.g., CPA, CMA, CGA, CA), advanced degrees (MBA, MFA), and/or other relevant professional certifications (related to accounting/finance and information technology) (preferred).

• Expertise in project management, program management, or account management (preferred).

• Extensive experience with SQL, C#, VB.net, or Visual Basic (preferred).

• Proficiency in any object-oriented programming is an advantage (preferred).

• Strong understanding of financial accounting processes.

• Capability to build trust and develop strong relationships.

🏝️ Benefits

• Transparency regarding corporate structure, salary, and benefits.

• A core value centered around customer success.

• A diverse range of project work that is not confined to a specific industry.

• A strong culture and sense of camaraderie among team members.

• Numerous opportunities for training and professional development.