Principal IT Systems Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and steer the technical roadmap concerning infrastructure, cloud services, identity management, and systems operations.

• Design and implement secure, scalable, and highly available hybrid and multi-cloud solutions.

• Lead the design and ongoing enhancement of production monitoring, observability, and operational support practices.

• Act as the primary technical escalation point for intricate infrastructure and operational issues.

• Create and implement automation solutions, infrastructure-as-code frameworks, and operational workflows to enhance efficiency and reliability.

• Establish and advocate for engineering standards, architectural best practices, and operational procedures throughout the IT organization.

• Collaborate with security teams to proactively identify and address infrastructure and operational risks.

• Oversee cross-functional projects that involve infrastructure, networking, security, and business systems teams.

• Mentor engineers and offer technical guidance to foster professional development and knowledge sharing.

• Drive strategic initiatives on projects lasting several months while simultaneously addressing smaller tactical needs and escalations from Tier 1 and 2 support teams.

⛳️ Requirements

• Over 10 years of experience in systems engineering, infrastructure architecture, cloud engineering, or related technical fields.

• In-depth expertise in Linux/Unix systems administration, automation, and infrastructure operations.

• Proficient understanding of Windows systems and services within an enterprise context.

• Strong command of Shell/Bash, Python, or comparable scripting and automation technologies.

• Experience in designing and managing enterprise-scale cloud and hybrid infrastructure environments.

• Advanced knowledge of networking and application protocols, including TCP/IP, DNS, HTTP/S, SSH, and TLS.

• Extensive experience with federated and bilateral authentication and authorization technologies (SAML, OAuth, Active Directory, LDAP) as well as platforms like Okta, Google, and AWS.

• Familiarity with infrastructure-as-code and configuration management tools such as Terraform, Ansible, Puppet, or Chef.

• Strong grasp of security principles and secure systems design.

• Proven ability to lead complex technical projects and influence decisions across teams and stakeholders.

• Excellent communication, collaboration, and problem-solving abilities.

🏝️ Benefits

• Health, Dental, and Vision Benefits

• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time

• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan

• FSA and Dependent Care Accounts + EAP, where applicable

• Educational Reimbursement

• 401k with Employer Match or Pension where applicable

• Pet Insurance (US Only)

• Parental Leave (US Only)

• Hybrid and Remote Work Model