Principal Infrastructure Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, and enhance infrastructure that supports production services across network and systems domains, ensuring optimal availability, performance, and scalability.

• Drive enhancements in reliability, redundancy, and overall service delivery throughout infrastructure environments.

• Act as a senior escalation point for intricate production challenges, troubleshooting and resolving critical incidents that affect service availability.

• Lead by example through hands-on technical contributions and ownership of demanding infrastructure issues.

• Oversee and optimize on-premises network infrastructure, which includes switching, routing, firewalls, and load balancing, while ensuring security and resilience.

• Architect and manage Linux systems, virtualization platforms, and server infrastructure to support stable, high-performing environments.

• Spearhead the development and adoption of automation across network and systems environments, implementing Infrastructure as Code (IaC) to standardize operations.

• Minimize manual processes and enhance consistency across deployments and operational workflows.

• Collaborate with Engineering, Development, QA, and Application teams to support services and align infrastructure with business and application needs.

• Serve as a technical liaison to drive the successful execution of cross-functional initiatives.

• Establish and uphold infrastructure best practices and standards while mentoring team members and elevating overall technical expertise.

• Promote continuous improvement in infrastructure design, operations, and documentation.

• Assess, design, and implement AI-assisted tools to enhance reliability, performance, and operational efficiency.

• Encourage the development, implementation, and advancement of AI-based tools and software to streamline infrastructure tasks and accelerate the completion of projects and initiatives.

⛳️ Requirements

• 12+ years of experience in infrastructure engineering, with extensive knowledge in network engineering (routing, switching, firewalls, load balancing) and systems engineering (Linux, virtualization, server hardware), along with a Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience may be accepted).

• Proven experience in supporting production environments in on-premises data centers, with a strong emphasis on reliability and operational stability.

• Strong hands-on proficiency in Linux administration and performance optimization within complex environments.

• Essential solid understanding of core networking protocols, including BGP, OSPF, and TCP/IP.

• Demonstrated ability to troubleshoot issues across the entire infrastructure stack, from hardware through network and systems layers.

• Required experience in implementing automation and Infrastructure as Code using tools like Terraform, Ansible, or similar.

• Proficiency in scripting (Python, Bash, or equivalent) to facilitate automation and operational efficiency.

• Familiarity with network and systems automation frameworks and modern infrastructure practices.

• Ability to operate both strategically and tactically, with a proven record of owning and delivering large-scale infrastructure initiatives in fast-paced environments.

• Strong collaboration skills, capable of effectively working across cross-functional teams and communicating complex technical concepts.

• Experience with containerization and orchestration technologies such as Kubernetes and Docker is highly preferred.

• Familiarity with hybrid or cloud environments (AWS, GCP, Azure) is advantageous.

• Exposure to monitoring, observability, and capacity planning tools and practices is a plus.

• A background in high availability, disaster recovery, and failover design is considered a benefit.

🏝️ Benefits

• Comprehensive Medical/Dental/Vision insurance for you and eligible dependents.

• Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability).

• FSA Healthcare & Dependent Care.

• Commuter Benefits.

• Voluntary Accident, Critical Illness, Hospital Indemnity and Legal.

• 401(k), including employer match, and Roth options.

• Employee Stock Purchase Plan (ESPP).

• Paid Time off, Sick Time, and observed corporate holidays.

• Employee Assistance Program.

• Life Balance benefits including Travel Assistance Services and Identity Theft protection.

• Additional benefits include a Discount Program, Credit Union access, Medicare Assistance, etc.