Principal Infrastructure Architect

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Establish and uphold reference deployment designs for each product in both cloud-hosted and on-premise settings.

• Create designs that ensure high availability, load balancing, failover, and disaster recovery.

• Evaluate and approve infrastructure designs for customer deployments and major modifications.

• Oversee the architecture of the Kubernetes and container platform.

• Develop and sustain infrastructure sizing models for Eloquence, CPQ, and Smalltalk.

• Perform repeatable performance testing with product teams and confirm sizing models.

• Provide clear sizing recommendations for Sales, Delivery, and customers.

• Investigate infrastructure-related performance issues in live customer environments.

• Determine cloud infrastructure strategy, primarily utilizing Azure, and facilitate the transition from Enavate hosting to Azure.

• Manage cloud-provider relationships and spearhead negotiations on commitments and reserved capacity.

• Construct cost-to-serve models for hosted clients and assist with hosting and volume-based licensing pricing.

• Define hardware and capacity requirements for Cincom-managed infrastructure, encompassing locally hosted AI models.

• Serve as the senior infrastructure representative for key customers and prospects.

• Assist with RFIs, RFPs, and security questionnaires.

• Ensure that infrastructure and deployment designs comply with ISO 27001, SOC 2, and EU Cyber Resilience Act requirements.

• Contribute to building the Drata knowledge base for compliance and security questionnaires.

⛳️ Requirements

• Extensive infrastructure architecture experience at an enterprise software vendor, managed service provider, or large IT organization, encompassing both on-premise and cloud environments.

• Demonstrated success in sizing and performance-testing infrastructure for enterprise applications, including capacity modeling based on actual workload data.

• In-depth understanding of servers, storage, networking, and virtualization technologies, such as VMware or Hyper-V, along with database infrastructure.

• Strong expertise in Azure infrastructure (AZ-305 or equivalent level), with a working understanding of AWS.

• Practical experience with containers, Kubernetes, and infrastructure as code.

• Robust understanding of cloud financials: reserved capacity, commitments, cost management, and FinOps practices.

• Ability to provide customers and senior colleagues with clear responses, and the discernment to recognize when the honest reply is “we need to test that.”

• Proficiency in English.

• Desirable: experience in sizing infrastructure for high-volume batch and document-processing workloads.

• Desirable: familiarity with GPU and other infrastructure for AI workloads, including locally hosted models.

• Desirable: experience in ISO 27001 or SOC 2 environments.

• Desirable: experience working remotely across various countries, languages, and time zones.

🏝️ Benefits

• Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, in accordance with the agreement and local law).

• Full-time position.

• Flexibility for occasional short travels.

• Compensation in USD.

• Company-provided equipment.

• Equal opportunity employer.

• AI-assisted tools may facilitate application review or scheduling, with additional information and applicable rights provided as necessary.