Principal, Fraud Intelligence

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the primary authority on fraud defenses, collaborating with Product and Engineering to develop and enhance scalable risk tools and strategies.

• Establish and manage a multi-layered fraud defense framework that includes internal systems, third-party vendors, data signals, rules, and operational workflows.

• Serve as a key collaborator with Product teams, aiding in PRD development, aligning on concepts, and facilitating the implementation of fraud prevention tools and systems.

• Examine fraud trends and convert insights into actionable enhancements.

• Connect Fraud Operations with Product, ensuring insights are integrated into the design process.

• Discover and assess new data signals from external vendors.

• Oversee and refine fraud rules, thresholds, scoring logic, and vendor configurations.

• Design and enhance workflows across systems and tools.

• Foster collaboration between fraud systems and human operations.

• Utilize ML and AI technologies to enhance fraud detection capabilities.

• Collaborate with Data teams to establish and construct data pipelines, dashboards, and reporting mechanisms.

• Convert regulatory and compliance mandates into actionable workflows.

• Produce fraud intelligence reporting for senior leadership.

• Assist in responding to high-severity fraud incidents.

• Define and implement case quality and feedback mechanisms.

• Cultivate relationships with third-party fraud vendors.

⛳️ Requirements

• 8-12+ years of experience in fraud, risk management, fraud intelligence, risk analytics, trust & safety, marketplace abuse, financial crime, or related domains.

• Extensive experience in assessing and implementing fraud solutions, encompassing rules, signals, vendors, workflows, and detection methodologies.

• Previous experience working closely with Product and Engineering teams, with a robust understanding of product development and technology concepts such as APIs, SDKs, JavaScript integrations, and vendor implementation prerequisites.

• Profound expertise across a variety of third-party fraud vendors and solutions, including device intelligence, behavioral signals, identity verification, payments, account security, or marketplace risk tools.

• Strongly data-driven with the capability to leverage insights from diverse systems to inform decisions.

• Solid understanding of contemporary fraud technologies, including ML/AI-driven detection systems.

• Experience in measuring and optimizing fraud performance across operations, quality, vendor effectiveness, and customer impact.

• Comfortable analyzing various fraud typologies, including payment fraud, account takeover, scams, fundraiser/account fraud, mule activity, and platform abuse.

• A self-starter who excels in dynamic environments and adeptly navigates uncertainty.

• Highly skilled in cross-functional collaboration and capable of articulating technical concepts clearly.

• Well-connected within the fraud ecosystem, remaining informed on emerging trends, tools, and best practices.

• Proficiency in SQL, Python, dashboarding, or advanced analytics is preferred.

🏝️ Benefits

• Competitive salary and comprehensive healthcare benefits.

• Financial support for work, family planning, and generous parental leave policies.

• Flexible time-off policies.

• Resources for mental health and wellness.