Principal Clinical Specialist, Superficial Venous Interventions

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Deliver comprehensive technical assistance for Superficial Venous Intervention (SVI) products and procedures to a diverse clinical audience, including physicians, nurses, and technicians.

• Collaborate with sales representatives by providing customer training on products and assisting in critical case coverage, primarily focusing on cases that necessitate technical support for the safe and effective application of our products.

• Conduct training sessions on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, along with the necessary supplies and materials for our procedures and products.

• This comprises ultrasound in-services, product in-services, mock case demonstrations, case coverage, and involvement in field employee training.

• Offer case support as necessary to propel business forward while educating customers on our products and related procedures.

• Collaborate with physicians and lab/office personnel during the case selection procedure.

• Address site customer complaints by investigating issues, formulating solutions, preparing reports, and providing recommendations to management.

• Enhance territory sales strategy through partnerships with sales, in-servicing, market development activities, inventory support, purchase order collection, and technical case assistance.

• Exhibit adaptability in providing technical case coverage.

• Educate and support CVG sales and clinical counterparts on peripheral products while collaborating within the team and CVG to share and implement best practices.

• Engage in company-sponsored training and educational opportunities.

• Continuously build and maintain technical knowledge and skills.

• Regularly provide feedback to Research and Development regarding product performance issues and potential improvements.

• Work closely with the Sales team to devise site-specific sales strategies to promote Venous Vascular products in the United States to established clients.

• Assist in creating new tools and strategies to enhance the effectiveness of sales initiatives.

• Call points will encompass hospitals, surgery centers, and physician offices as required.

• Keep the manager updated on any changes to the work schedule and/or workload.

• Comply with financial, regulatory, and quality compliance standards and requirements.

⛳️ Requirements

• High School Diploma with 9+ years of experience, OR Associate's Degree with 5+ years, OR Bachelor's Degree with 3+ years of experience.

• Experience in ultrasound and/or venous procedures.

• In-depth knowledge of medical terminology, medical procedures, and the medical device sector.

• Exceptional customer service skills.

• Strong interpersonal, written, and verbal communication abilities.

• Proficient in PC operations; expertise with Microsoft Outlook, Excel, Word, and PowerPoint.

• Solid project management capabilities and experience coordinating programs.

• Ability to manage and participate in multiple tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.

• Strong work ethic in achieving the objectives of the position.

• Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is advantageous but not required.

🏝️ Benefits

• Health, Dental, and Vision Insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life Insurance.

• Long-term Disability Leave.

• Dependent Daycare Spending Account.

• Tuition Assistance/Reimbursement.

• Simple Steps (Global Well-being Program).

• Incentive Plans.

• 401(k) Plan with Employer Contribution and Match.

• Short-term Disability.

• Paid Time Off.

• Paid Holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums).

• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).