Principal Business Value Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with post-sale and account teams to assess ongoing customer business outcomes, transforming realized value into quantifiable adoption and net revenue growth.

• Create both forward- and backward-looking, scenario-driven business cases that forecast long-term financial ROI and strategic results to gain executive support for new agreements and account expansions.

• Design repeatable automations, scripts, and interactive tools to enhance value modeling, ROI tracking, and executive reporting across key account portfolios.

• Convert intricate technical advantages and product usage metrics into clear, executive-level financial narratives that emphasize cost savings, revenue generation, and risk mitigation.

• Oversee the value management lifecycle from the design of pre-sale business cases to post-sale realization tracking, while developing repeatable methodologies for account teams.

• Collaborate with Product, Marketing, and Customer Success teams to quantify new product functionalities, refine value messaging, and educate internal teams on best practices for value creation and realization.

• Provide monthly reports on the impact of value consulting engagements and demonstrate their correlation to retention rates, adoption metrics, and expansion pipelines.

⛳️ Requirements

• Over 5 years of experience in Value Realization, Value Engineering, Customer Success Management, or Business Value Consulting in high-growth tech/SaaS settings.

• A Bachelor's Degree is mandatory.

• A demonstrated history of leveraging post-sale outcome delivery to enhance customer adoption, cross-selling, and upselling opportunities.

• Practical experience with basic coding, scripting, and creating repeatable automation.

• Familiarity with AI agents and the development of rapid web applications (e.g., Streamlit) is highly advantageous.

• Mastery of business case frameworks using financial metrics such as ROI, NPV, IRR, Payback, and TCO.

• Outstanding communication skills with a proven ability to convert complex software capabilities into C-suite business impact.

• Candidates must be authorized to receive and access commodities and technologies governed by U.S. Export Administration Regulations.

• An MBA or advanced technical/business degree is preferred.

🏝️ Benefits

• Health care benefits

• Pharmacy benefits

• Optical care benefits

• Dental care benefits

• Paid time off

• Sick time off

• Short-term disability coverage

• Long-term disability coverage

• Life insurance

• 401(k) contribution

• Potential inclusion of restricted stock units in total compensation for specific roles

• Some interviews or new-hire training sessions may occur in person at one of Motive's global offices