Principal AI Go-to-Market Operations Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Designing an AI-first go-to-market ecosystem that connects Sales, RevOps, Marketing, and Customer Success.

• Create, program, and implement custom AI integrations from the ground up to link our CRM, Sales Engagement platforms, and other technology components.

• Develop proprietary internal tools based on large language models (LLMs) to automate account and contact enrichment, as well as outbound messaging for early and mid-funnel prospects.

• Establish automated workflows that manage routine administrative tasks (such as CRM data management, meeting summaries, and follow-up scheduling) throughout the revenue organization.

• Collaborate with RevOps and Marketing Ops to evaluate the current tech stack, pinpointing redundancies where AI can replace costly, low-utility third-party services.

• Utilize predictive modeling to pinpoint high-intent pipelines and provide Sales with real-time recommendations for the 'Next Best Action.'

• Maintain data integrity across all platforms, creating a unified data source that AI models can utilize for precise forecasting.

• Work with Customer Success to develop AI-driven retention strategies and automated renewal notifications.

• Advise Marketing leadership on AI-driven content distribution and performance marketing automation to reduce Customer Acquisition Cost (CAC).

• Serve as an internal consultant, educating GTM teams on effective prompts and usage of deployed AI tools to enhance their productivity.

⛳️ Requirements

• Over 5 years of experience in Marketing/Revenue Operations or GTM Engineering.

• In-depth understanding of the 'Leads-to-Revenue' funnel and high-performing SaaS ecosystems.

• Proficiency in writing and maintaining production integrations — Python, JavaScript, HTML, or similar — that connect AI agents to CRM, MAP, and sequencing tools via APIs.

• Comprehensive knowledge of the modern B2B GTM stack — specifically Salesforce (as a CRM and data hub), Clay, Claude, Outreach, Gong, or Chorus, etc.

• Proven success in consolidating tech stacks and decreasing vendor expenses while maintaining performance.

• Familiarity with pipeline mathematics and unit economics: capable of reverse-engineering from a revenue goal to the required pipeline, conversion rates by stage, and specific AI interventions that influence each metric.

• Experience in AI agent orchestration — overseeing multiple AI agents operating in different segments or functions simultaneously, managing conflicts, avoiding duplicate outreach, and ensuring data quality in the hub (Salesforce).

• Established ability to create prompt libraries, training datasets, and refinement workflows for AI agents — treating agent training as an ongoing discipline rather than a one-off setup.

• Strong insights into when AI should substitute human effort versus complement it — with the discernment to understand that ineffective AI automation can jeopardize deals faster than having no automation at all.

🏝️ Benefits

• Your health and well-being are a priority at QAD. We offer programs that support a healthy work-life balance.

• An opportunity to be part of a growing business as it embarks on its next phase of expansion and transformation.

• A collaborative culture filled with intelligent and dedicated individuals who support each other to achieve goals.

• An environment of growth and opportunity, where sharing ideas is consistently valued over rank or hierarchy.