Pre-Litigation Paralegal Specialist II

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Assist pre-litigation paralegals and attorneys by managing case documentation and addressing daily case requirements.

• Verify advance costs and review value screen subtotals in comparison to accounting records.

• Identify account numbers and confirm dates of service along with billed amounts.

• Calculate health insurance reimbursements and aid in lien dispute resolution processes.

• Dispatch medical and billing authorizations to service providers and collection agencies.

• Ensure all bills and payments are accurately represented in value screens.

• Monitor response timelines and perform follow-ups when responses are tardy.

• Initiate liens and assist with related documentation.

• Follow up on escrow items and verify final payments or outstanding balances.

• Review previous file handler notes to ensure case accuracy.

• Request, track reductions, and upload related documentation.

• Verify payment addresses for both providers and insurance carriers.

• Issue checks and scan copies into the system for record-keeping purposes.

• Aid in the preparation of settlement statements, ensuring that balances are up to date.

• Cross-check bills against case documents and value screens.

• Identify any missing bills and inform paralegals when documents are required.

• Properly categorize incoming correspondence within case files.

• Obtain missing insurance cards from clients as necessary.

• Reach out to medical providers to verify balances and billing details.

• Contact clients to confirm addresses for escrow disbursements or office pick-up.

• Reconfirm provider balances when verification exceeds a duration of 30 days.

• Identify health insurance details and subrogation contacts.

⛳️ Requirements

• At least 1 year of experience as a legal assistant or in a legal support role, and/or a related Bachelor's degree in legal studies.

• Previous experience in personal injury or pre-litigation settings is preferred.

• Proficiency in Microsoft Office Suite.

• Familiarity with case management systems.

• Experience with PDF and document management tools.

• Knowledge of email and calendar systems.

• Strong attention to detail and precision in file management.

• Excellent organizational and documentation abilities.

• Strong verbal and written communication skills.

• Capability to persistently follow up with providers and third parties.

• Ability to juggle multiple tasks and deadlines concurrently.

• Comfort with handling repetitive follow-up tasks.

• Proficiency in Microsoft Office and case management systems.

• Ability to work collaboratively with paralegals and attorneys.

• Proficiency in the English language.

• Availability during office hours from 8:30 AM to 5:30 PM EST/EDT.

🏝️ Benefits

• Opportunity for remote work.

• Certification as a Great Place to Work / lifestyle-oriented company culture.