Pre-Foreclosure Specialist, II

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee vendor activities and CMS processes throughout the breach procedure.

• Process eligible foreclosure referrals and validate those referrals.

• Collaborate with servicing support teams to ensure adherence to referral timelines.

• Maintain, review, and follow up on scheduled foreclosure referral steps, ensuring timely completion.

• Communicate effectively with default and servicing support teams, as well as clients, during the foreclosure referral process.

• Conduct daily routine follow-ups.

• Prepare files and handle bulk dispositioning during the breach processing phase.

• Address breach or re-breach requests within the established service level agreements (SLAs).

• Conduct due diligence for pre-foreclosure referrals, ensuring compliance with state, federal, and investor regulations.

• Manage custodians involved in collateral orders, scanning, and the setup of foreclosure templates.

• Utilize system-of-record, vendor tracking software, queuing, and control reporting tools to manage the workflow.

• Maintain systems and vendor tracking software for necessary notifications and reporting.

• Ensure timely imaging of foreclosure procedural documents.

• Resolve exceptional cases and lien threats with guidance from team leads or supervisors.

• Identify, manage, and resolve complex or escalated issues with management's assistance.

• Document servicing actions, delays, follow-ups, and phone conversations within system notes.

• Monitor vendor performance and alert the appropriate management groups about any performance concerns.

• Perform additional assigned duties and special projects as needed.

⛳️ Requirements

• Self-motivated with the ability to work with minimal supervision.

• Capacity to understand differing perspectives on complex issues and effectively negotiate and integrate various viewpoints.

• Ability to make decisions that moderately impact the immediate work unit.

• Skills in organizing and prioritizing personal work schedules on a short-term basis.

• Proficiency in basic arithmetic and ability to document, balance, and verify results for precision.

• Capability to compose detailed reports, work-related manuals, and publications of limited scope or impact.

• Ability to meet stringent deadlines consistently.

• Strong written and oral communication, organizational, and time management skills.

• Proficiency in managing multiple tasks under pressure and adapting to changing priorities.

• Excellent interpersonal skills with an emphasis on teamwork and high-quality loan evaluation.

• Understanding of the foreclosure process, including the distinction between Judicial and Non-Judicial proceedings.

• High School Diploma or equivalent work experience; some college education is preferred.

• A minimum of two (2) years of foreclosure experience or a combination of three (3) years in banking/mortgage experience.

• Notary Public certification or prior Paralegal experience is preferred.

🏝️ Benefits

• Comprehensive healthcare plans available for you and your family.

• Discretionary 401(k) match of 50% on the first 4% of pay contributed.

• Access to fitness, restaurant, retail, and other discounts via the employee portal.

• Customized training programs tailored to your needs.

• Employee referral bonuses for successful hires.

• Educational reimbursement to support your learning and development.

• Involvement in community fundraising and support through the Carrington Charitable Foundation.