Portfolio Support Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide continuous administrative assistance to designated Senior Regional Managers and their regional teams.

• Facilitate documentation and coordination for capital projects and extensive renovations.

• Aid in the preparation, tracking, and reporting of budget variances.

• Collaborate with property leadership and accounting teams to ensure financial accuracy, including prompt support for accounts payable and receivable processes.

• Gather, review, and analyze historical income and expense information for properties.

• Create precise and timely weekly, monthly, and quarterly performance reports for properties.

• Assist with due diligence for property acquisitions.

• Develop presentations, reports, and other materials as required.

• Maintain well-organized records and documentation for the portfolio.

• Identify trends, variances, and performance drivers; communicate insights to leadership.

• Collaborate with Regional Managers to ensure consistent and accurate reporting.

• Collect and analyze market data, including rent comparisons and local trends using both internal and external sources.

• Engage with internal stakeholders (and external partners as necessary) to enhance understanding of asset performance and distinct property characteristics.

• Support internal projects and initiatives across the portfolio.

• Assist in the implementation of new programs, processes, and operational enhancements.

• Carry out additional responsibilities as assigned to support portfolio operations and adapt to evolving business needs.

• Organize and manage travel arrangements, including flights, accommodations, and transportation.

• Prepare and submit expense reports accurately and promptly.

⛳️ Requirements

• 1 – 3 years of experience in property management. Familiarity with Affordable programs such as LIHTC, HUD, and Section 8 is highly encouraged.

• High School Diploma or GED is required.

• Proficient in property management systems (e.g., Yardi, RealPage), including the ability to navigate, extract, and analyze operational and financial data.

• Experience in project coordination or project management.

• Strong proficiency in Microsoft Office Suite, particularly Excel.

• Demonstrated ability to analyze data and generate clear, actionable reports.

• Adaptable and agile, capable of quickly integrating into new environments and contributing effectively.

• Excellent organizational, time management, and multitasking abilities.

• High attention to detail and accuracy.

• Strong written and verbal communication skills.

• Travel: Approximately 10–15%.

🏝️ Benefits

• Generous employer contribution for health benefits.

• Employer Paid Vision Plans.

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.

• 12+ paid Holidays.

• 15 days of Paid Time Off (PTO).

• 7 Sick days.

• Employer Paid Life Insurance.

• Flexible Spending Account.

• Nationwide Pet Insurance.

• Disability Insurance.

• Laser Correction Discount.

• Employee Discounts on appliances, apparel, and more.