Portfolio Chief of Staff

This is a fully remote position, open to applicants in Argentina.

📋 Description

• This position serves as the accountability engine for the portfolio. You will create and uphold scorecards, enforce follow-ups, and make progress (as well as issues) transparent across three businesses. Your goal is to ensure that operators meet commitments without the CEO needing to engage in micromanagement.

• Develop and maintain KPI dashboards and operational scorecards for all businesses, serving as the weekly "source of truth."

• Oversee lead flow, sales KPIs (including speed-to-lead, close rate, and pipeline), along with project milestones; proactively identify risks.

• Conduct weekly accountability meetings with operators/partners to discuss commitments, obstacles, overdue items, and next steps.

• Promote process consistency by standardizing scripts, CRM procedures, database nurturing, and follow-up protocols (in collaboration with VAs/teams).

• Create and document repeatable SOPs and playbooks to facilitate scaling, particularly for expansion into new cities.

• Convert CEO priorities into project roadmaps and milestone tracking for real estate initiatives.

• Ensure effective cross-team execution and alignment with brand standards.

⛳️ Requirements

• Proven experience in Operations, Business Operations, or roles akin to Chief of Staff, with a strong emphasis on KPI ownership.

• Demonstrated ability to create dashboards and enforce a performance cadence (including weekly reporting and follow-through).

• Excellent process documentation capabilities (SOPs, playbooks, workflow diagrams) alongside operational discipline.

• Mastery in project management (using tools like ClickUp or Asana) with a track record of successfully driving multi-stakeholder execution.

• Non-negotiable: Prior experience in remote work; proficiency with remote collaboration tools (such as Slack, Zoom, Google Workspace, Asana/ClickUp, or similar) and preferably experience with US or UK-based companies—applications lacking this experience will not be considered.

• Background in home services, lead generation businesses, or sales operations environments.

• Familiarity with milestone tracking for real estate development or investor reporting.

• Experience with automation tools (like Zapier/Make) and AI-driven SOP/report generation.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Flexible working hours and remote work options.

• Opportunities for professional development and growth within the company.

• Collaborative and inclusive company culture.