Portfolio Administrator

This is a fully remote position, open to applicants in California.

📋 Description

• Reach out to borrowers to gather necessary documents for annual assessments, such as financial statements, tax returns, rent rolls, and insurance documentation.

• Act as the main point of contact for borrower inquiries and requests for information.

• Evaluate the documents submitted by borrowers for accuracy, completeness, and any additional requirements.

• Retrieve and assess credit reports to facilitate ongoing risk management.

• Monitor outstanding requirements from borrowers and follow up to guarantee timely completion.

• Oversee insurance coverage, review policies for compliance, and request any missing endorsements.

• Arrange and monitor site inspections; review findings and escalate issues when necessary.

• Keep track of property tax payments and identify any delinquencies.

• Maintain and update the tickler system for reporting obligations, expirations, and renewals.

• Ensure that all documentation is accurately indexed and preserved in audit-ready files.

• Thoroughly document communications and task updates with borrowers.

• Prepare loan modification packages, extensions, and associated documentation.

• Collaborate with underwriting, credit administration, and legal departments to ensure modification accuracy.

• Order third-party services and submit invoices for processing.

• Generate reports as required for lending operations.

• Assist with requests for audits and examinations.

• Support special projects and portfolio-related tasks as assigned.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• At least five years of experience in commercial loan administration and documentation.

• Maintain knowledge of commercial lending requirements, various commercial loan products, loan fulfillment processes, credit union policies, and all relevant federal and state laws and regulations.

• Current understanding of Commercial Real Estate as well as Commercial and Industrial lending.

• Exceptional skills in member service and member relations.

• Outstanding oral and written communication abilities.

• Capacity to manage multiple tasks and demands, work independently with minimal supervision, meet deadlines, and effectively adapt to shifting priorities.

• Excellent analytical and organizational skills, with a strong attention to detail.

• Ability to perform calculations accurately.

• Familiarity with automated loan origination systems; proficiency in standard Microsoft programs and other computer operations.

• Proven ability to work independently while fostering collaborative relationships and partnerships across the organization.

• Capability to effectively communicate policies and procedures to staff to assist supervisors and/or managers with training.

• Extensive loan administration experience, including knowledge of letters of credit, borrowing-based lending, multi-phased construction, and multiple collateral properties.

🏝️ Benefits

• Comprehensive health benefits package.

• Retirement savings plan with employer match.

• Opportunities for professional development and training.

• Flexible work hours and supportive work environment.

• Paid time off and holiday benefits.