Portfolio Administration Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Assisting in the oversight of newer and more intricate departmental initiatives.

• Acting as a subject matter expert in the areas of fraud, recovery, provider risk, and portfolio management functions.

• Aiding cross-functional projects and enhancing operational processes.

• Supporting provider recovery efforts, conducting recourse reviews, and analyzing financial exposure.

• Contributing to the development of reports, validating data, and performing portfolio analytics.

• Assisting in vendor coordination and recovery operations.

• Conducting research and formulating recommendations for escalated issues.

• Supporting quality assurance initiatives across various expanded departmental functions.

• Aiding in the training and development process as new responsibilities are implemented.

• Helping to manage project work and strategic initiatives that transcend the department's core functions.

⛳️ Requirements

• Over 4 years of experience in portfolio administration, financial operations, fraud/recovery, or a related field.

• Proven capability to serve as a subject matter expert in provider risk, recovery, and portfolio management functions.

• Experience in supporting fraud investigations, recourse reviews, or financial exposure/recovery analysis is advantageous.

• Comfortable collaborating cross-functionally with teams from Fraud, Compliance, Treasury, Enablement, IT, and Engineering.

• Strong analytical abilities, with experience in reporting development, data validation, or portfolio analytics.

• Capable of researching complex or escalated issues and providing clear, well-supported recommendations.

• Comfortable mentoring or training colleagues as departmental responsibilities evolve.

• Strong project management capabilities, with the ability to juggle multiple initiatives concurrently.

• High attention to detail and self-motivated.

• Ability to multitask and thrive in a fast-paced environment.

• Proficiency in Microsoft Excel.

🏝️ Benefits

• Medical, Dental, Vision Insurance.

• 401k with a 4% company match.

• Unlimited PTO.

• 6 days of paid sick time.

• 6 paid holidays.

• 1 floating holiday (from the HFD approved list).