Platform Infrastructure Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Design, standardize, and enhance core infrastructure platforms that support enterprise applications, operational services, and mission-critical environments.

• Lead the development of automation solutions utilizing PowerShell, Ansible, Python, or comparable technologies.

• Establish and uphold enterprise standards for Linux and Windows operating systems, virtual machine templates, baseline configurations, lifecycle management, and patch compliance.

• Develop scalable architecture patterns for production, disaster recovery, and lab environments.

• Provide technical leadership for monitoring and observability platforms such as Zabbix, LogicMonitor, and PagerDuty.

• Enhance monitoring coverage, alert quality, escalation workflows, and operational responses.

• Collaborate with services, security, application, and operations teams to define platform requirements and document reference architectures.

• Guide implementation decisions and support change management through risk assessment, communication, testing, and documentation.

• Support SQL Server, Oracle, and other enterprise database infrastructures, focusing on availability, recovery, monitoring, capacity planning, and operational standards.

• Create and maintain documentation, runbooks, architecture diagrams, build standards, and operational procedures.

• Advocate for security, compliance, resilience, and cost-effective engineering throughout the platform lifecycle.

• Assess new technologies, including approved AI tools, to enhance platform quality and operational decision-making.

⛳️ Requirements

• Extensive background in designing, engineering, or supporting enterprise infrastructure platforms in intricate production environments.

• Strong hands-on experience with Linux and Windows Server, encompassing build standards, configuration management, troubleshooting, and lifecycle management.

• Proficient in PowerShell, Ansible, Python, or similar infrastructure automation and scripting technologies.

• Familiarity with monitoring and observability platforms, preferably Zabbix, LogicMonitor, or PagerDuty.

• Experience in supporting SQL Server, Oracle, or other enterprise database platforms in both production and disaster recovery scenarios.

• Capability to produce technical documentation, architecture standards, runbooks, implementation guides, and operational procedures.

• Ability to collaborate across teams, influence technical direction, and articulate complex concepts clearly.

• Experience with virtual machine templates and standard server deployment patterns in hybrid or multi-cloud environments.

• Familiarity with hybrid infrastructure, virtualization platforms, cloud-related services, or self-service infrastructure catalogs.

• Knowledge of capacity planning, performance tuning, backup and recovery, and business continuity planning.

• Capacity to evaluate and responsibly adopt new technologies, including approved AI tools.

• Bachelor's degree or a minimum of seven years of equivalent work experience in systems architecture, infrastructure architecture, or senior infrastructure administration.

🏝️ Benefits

• Career development resources

• Wellbeing programs

• Innovation practices

• Inclusive workplace culture

• Employee initiatives and giving campaigns aligned with employee-supported organizations