Platform Engineer III

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee and enhance our API Gateway integration platforms on an enterprise level.

• Manage the tools and support systems for intelligent automated integration, prioritizing flexibility and reliability.

• Evaluate and improve API definition standards, fostering innovation across our API ecosystem at scale.

• Mentor junior engineers while establishing high standards for operational excellence.

• Administer and progress the API integration platforms and associated infrastructure components, including software upgrades, performance monitoring, and collaboration with application development teams.

• Assist in leading platform enhancement initiatives that facilitate secure and flexible integration between internal and external services.

• Offer expertise in application service design and data and transaction workflows to ensure scalability, reliability, and extensibility.

• Adhere to infrastructure-as-code best practices (Terraform, Helm, Ansible) for consistent deployments and environment stability.

• Promote operational excellence through on-call support, comprehensive post-mortem analysis, and implementation of solutions that enhance resilience.

• Conduct unit testing and complex debugging while identifying opportunities for automated testing when applicable.

• Analyze technical feasibility and solution design, including work effort estimation, planning, and backlog management.

• Ensure that upgrades, patches, and platform updates are proactively planned and executed to avoid business disruptions.

• Assist in establishing reliability targets and defining operational metrics (availability, latency, error budgets) in accordance with SRE methodologies.

• Produce detailed technical documentation for systems, which includes architectural diagrams and operational procedures for standardized maintenance and support actions.

⛳️ Requirements

• Bachelor's degree in computer science or a related field, or equivalent professional experience.

• 4-6 years of relevant technical and business experience in IT systems delivery, operations, and support, preferably within healthcare or high-transaction environments.

• 3+ years of experience in technical engineering roles focused on the implementation and management of IT systems.

• Practical experience with API Gateway management at scale.

• Knowledge of HTTP integration and API authentication frameworks.

• Familiarity with SSL certificates (validation, encryption, authentication, signature).

• Proficiency in infrastructure as code (Terraform, Ansible, Helm) and AWS services (VPC, IAM, EC2, EKS, Istio).

• Experience with observability and monitoring tools, preferably Splunk or New Relic.

• Background in bridging infrastructure and development teams to ensure alignment of roadmaps and objectives.

• Capacity to lead and support technical teams effectively.

• Strong communication skills, capable of conveying complex technical concepts to both technical and non-technical stakeholders.

🏝️ Benefits

• Competitive salary.

• Bonus structure.

• Generous HSA company contribution.

• Healthcare, vision, and dental benefits.

• 401k matching program.

• Unlimited PTO for salaried associates plus 9 paid holidays.

• Up to $250/year gym membership reimbursement.

• Education reimbursement.

• Paid Parental Leave for both mothers and fathers.

• Opportunities for volunteering.