Platform Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee Infrastructure-as-Code (IaC) modules to ensure reliable provisioning and configuration of customer environments.

• Assist in the deployment and management of UDS environments across AWS EKS, Azure AKS, and on-premises for government-supported commercial vendors.

• Create and sustain custom UDS packages and application-specific modules to facilitate the seamless deployment of customer environments.

• Comply with SLA commitments, which includes providing on-call support for critical UDS issues within customer environments.

• Act as the main technical point of contact for System Integrators and mission heroes, offering guidance, troubleshooting, and solutions for complex UDS challenges.

• Design and present technical training materials tailored to the needs of mission heroes, with both remote and on-site sessions highlighting platform features and best practices.

• Manage customer onboarding processes to ensure a successful adoption of UDS deployments.

• Collect feedback from mission heroes and the community to generate actionable insights for internal teams, enhancing products, services, and deployment methodologies.

• Work collaboratively with cross-functional teams to enhance capabilities and strategies aimed at improving deployment efficiency and customer satisfaction.

• Evaluate operational and usage data to uncover trends, optimize delivery methods, and promote process enhancements.

• Explore new tools, techniques, and technologies to enhance mission results.

• Foster a culture of innovation and continuous improvement within the organization.

⛳️ Requirements

• Strong expertise in Terraform, Terraform Automation and Collaboration Software (TACOS), Kubernetes, Helm, and containerized applications.

• Demonstrated experience as a Platform Engineer or in a comparable role, focusing on system architecture and development.

• In-depth knowledge of hybrid cloud architectures, covering networking, RBAC, and storage for both cloud and on-premises clusters.

• Practical experience with Azure AKS, AWS EKS, or on-premises Kubernetes (e.g., RKE2, K3s, k0s, etc.).

• Familiarity with Infrastructure-as-Code (Terraform, OpenTofu), Helm, GitOps, and cluster provisioning and lifecycle management.

• Good understanding of DevSecOps and CI/CD pipelines operating on GitLab or GitHub.

• Comfortable acting as the primary technical interface for mission heroes, offering architectural guidance, production support, and platform expertise.

• Strong analytical abilities with a knack for interpreting complex data to facilitate informed decision-making.

• Excellent communication skills and effectiveness in a remote team setting.

• Self-driven, proactive, and capable of working independently with minimal oversight.

• Openness to travel as required for on-site training and support.

• DoD IAT Level II certification (such as Security+) is preferred but not mandatory.

• A DoD Secret or higher clearance is preferred but not necessary.

🏝️ Benefits

• Medical/Dental/Vision coverage.

• Premiums are fully covered by the Company.

• Health Savings Account.

• Life Insurance.

• Disability Insurance.

• 401k Retirement Plan.

• Company Stock Options.

• Home Office Budget.

• Flexible Time Off (FTO) in addition to all Federal Holidays.

• Paid Parental Leave.

• Reimbursement for approved training and subscriptions.

• Coverage for conferences (including travel, lodging, and fees).