Platform Data Analyst

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop and sustain end-to-end inference time tracking (both global and per-model).

• Analyze the effects of implementation changes on overall request latency.

• Identify regressions caused by inefficient code paths.

• Deliver automated alerts and historical trend analysis.

• Create dashboards for internal stakeholders, including engineering, product, and leadership teams.

• Offer client-facing usage dashboards that display requests, errors, success rates, and performance metrics.

• Assist clients in gaining visibility to troubleshoot their integrations.

• Monitor model-level usage, API endpoint utilization, adoption metrics, and more.

• Implement metrics, logs, and traces that facilitate seamless platform scaling.

• Collaborate closely with DevOps and backend teams to enhance system observability.

• Provide insights that inform infrastructure decisions, such as GPU allocation, autoscaling, caching, and batching.

• Choose and maintain tools like Prometheus/Grafana, Datadog, OpenTelemetry, ELK, and BigQuery.

• Ensure that data pipelines are dependable, accessible, and consistently updated.

• Construct straightforward, easily interpretable dashboards for both technical and non-technical audiences.

⛳️ Requirements

• Extensive experience in data analytics, observability, or monitoring.

• Proficient with metrics, logging, and tracing frameworks (such as Prometheus, Grafana, Datadog, New Relic, etc.).

• Strong understanding of backend systems and distributed architectures.

• Capability to convert raw metrics into actionable insights.

• Experience in creating dashboards for both internal and external stakeholders.

• Knowledge of AI model monitoring, including latency, throughput, error codes, and GPU utilization.

🏝️ Benefits

• Generous paid time off, including vacation, sick days, and public holidays.

• Meaningful stock options, allowing you to share in the success you help create.

• Remote-first work environment, enabling you to work from home wherever we can employ you.

• Flexible working hours, giving you control over your schedule outside of core collaboration periods.

• Family leave policies that provide paid maternity, paternity, and caregiver time.

• Company retreats held twice a year in inspiring locations.