Physician Scheduler

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Facilitate peer-to-peer (concurrent denial) discussions with medical insurance providers and Physician Advisors.

• Record payer contact activities and scheduling statuses in the Physician Advisory Portal.

• Keep client, Physician Advisor, and contact records updated across internal systems.

• Manage communication between Physician Advisors, payers, and clients through phone, email, and virtual meetings.

• Assist in the onboarding process for new Physician Advisors, which includes documentation, equipment coordination, training logistics, and follow-ups.

• Help develop and document standardized processes and procedures.

• Provide operational assistance to remote Physician Advisors, including EMR access setup, maintenance, and troubleshooting.

• Act as a point of contact for stakeholders, aiding in data collection, reporting, and special projects.

• Deliver updates and information during team meetings as required.

• Manage incoming calls, correspondence, mail, and administrative communications.

• Process and resolve returned or undeliverable mail within client systems.

• Oversee calendar management and expense reporting for Physician Advisory leadership.

• Safeguard and disclose patients’ PHI in compliance with HIPAA standards.

• Adhere to Information Security and HIPAA policies and procedures.

⛳️ Requirements

• A high school diploma or equivalent is mandatory.

• 1–2 years of administrative experience is necessary.

• 1–2 years of familiarity with medical terminology is required.

• Knowledge of healthcare administration is advantageous.

• Familiarity with Electronic Medical Record (EMR) systems is beneficial.

• Proficient in Microsoft Office Suite.

• Skilled in using standard computer hardware, email, and internet resources.

• Excellent interpersonal and communication abilities.

• Strong problem-solving and creative skills; capable of exercising sound judgment and making decisions based on accurate and timely analyses.

• High degree of integrity and dependability, along with a strong sense of urgency and results orientation.

• Exceptional written and verbal communication skills are essential.

• Must have a smartphone or electronic device that can download applications for multifactor authentication and security purposes.

• Ability to follow directions, collaborate with others, and manage stress effectively.

• Capability to meet the physical and mental demands of the role.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Supportive work environment fostering teamwork and collaboration.

• Flexible work arrangements to promote work-life balance.