Pharmacy Technician

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Assist Medicare Advantage programs by addressing care gaps.

• Focus mainly on three medication adherence metrics for diabetic patients.

• Conduct over 100 outbound calls daily in a call center setting.

⛳️ Requirements

• High School Diploma or GED is required.

• Certifications such as CPhT (PTCB) / ExCPT (NHA), RMA / CMA, MA-Co are necessary.

• Medical Assistant certifications that are not accepted include: NCCT, AAH, NAHP.

• Proficient in Microsoft Word, Excel, Outlook, and Google applications.

• Capability to adapt to new technologies.

• 2-5 years of experience in pharmacy and significant outbound calling.

• Bilingual ability in English and an additional language is highly advantageous; preferred languages include Spanish, Mandarin, Korean, Cantonese, and Vietnamese.

• Experience in a call center is required.

• Must be able to make over 100 calls per day.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Critical Illness, Accident, and Hospital insurance.

• 401(k) Retirement Plan with both pre-tax and Roth post-tax contribution options.

• Life Insurance options (Voluntary Life & AD&D for employees and dependents).

• Short-term and long-term disability coverage.

• Health Spending Account (HSA) available.

• Transportation benefits provided.

• Employee Assistance Program accessible.

• Paid Time Off/Leave (PTO, Vacation or Sick Leave) offered.