
Personal VIP Manager, Morning Schedule
Posted May 6

Posted May 6
This is a fully remote position, open to applicants in Ukraine.
• Management of the VIP database
• Support for user engagement across projects
• Reactivation of inactive clients
• Analysis of client behavior, providing personalized assistance to users, and fostering a positive experience within the project
• Handling inbound and outbound communications in accordance with tasks and client requests
• Operating across multiple communication channels: emails, messengers, phone calls
• Proficient in English (both spoken and written)
• Experience in the iGaming/Gambling industry
• Strong phone and email communication skills
• Ability to engage clients with projects and effectively highlight the positive aspects of the project
• Experience in managing objections
• Skill in time management and adhering to deadlines
• Willingness to learn new tools, work with them, and expand knowledge
• Empathy and resilience in challenging cases
• Availability to work from 06:30 to 15:30 Kyiv time (stable work schedule from Monday to Friday)
• 20 working days of paid vacation, public holidays, and sick leave – we support work-life balance
• Medical insurance at top clinics and coverage for psychological support on the Pleso platform
• Benefit cafe – spend monthly on your preferences, hobbies, sports, etc.
• Events – participate in workshops, team-building activities, and corporate events
• Training tailored to individual needs – personal budget for courses, corporate English, workshops, and an online library
Long View Systems
Enlight Renewable Energy Ltd (ENLT)
Nestle
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