Personal Lines Underwriter

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Operates with minimal supervision and possesses an intermediate-level approval authority to evaluate, accept, reject, or modify new and renewal business for moderately complex to complex Personal Lines policies while ensuring a profitable personal book of business.

• Assesses risk acceptability to make informed decisions based on underwriting guidelines, ensuring compliance with state regulations.

• Employs creativity and underwriting expertise to manage risks and retain business effectively.

• Forwards the most complex or higher-level coverage evaluations to senior staff or the Supervisor.

• Develops and nurtures ongoing relationships with agents with the objectives of: educating agents on underwriting philosophy, providing updates on product, service, and procedural changes, addressing compliance-related concerns, and discussing submission quality.

• Responsibilities include: receiving inbound calls from agents, making outbound calls to agents, and visiting agent offices.

• Analyzes loss ratios and growth for agents when considering agency exceptions.

• Collaborates with agents to rectify errors.

• Has the authority to adjust deductibles, raise premiums, cancel policies, or recommend additional training or counseling for agents when necessary.

• Reports any non-compliant or unethical behavior exhibited by agents.

• Partners with the Agency Performance Management team and Territory Managers to identify trends and patterns that could pose challenges.

• Works in conjunction with underwriting operations, sales, claims, and other business units to offer recommendations concerning products, systems, and performance as appropriate.

• May assist in training and mentoring less experienced staff members.

• May engage in special project teams and departmental initiatives.

⛳️ Requirements

• Completion of college-level coursework in Business Administration or a related field, or equivalent professional experience.

• Experience in an underwriting or sales environment, including independent agencies.

• Skills in analyzing, problem-solving, and making sound decisions.

• Proficiency in negotiating and resolving conflicts.

• Demonstrated expertise with Microsoft Office software applications.

• Knowledge of underwriting policies, procedures, and practices.

• Familiarity with property and casualty insurance terminology, contracts, and forms.

• Understanding of state insurance regulations and practices.

• Proficient in inspection techniques relevant to property and casualty insurance.

• Experience with insurance processing systems (i.e., IPM, Sales & Service Portal, PCMS, or similar).

• Ability to analyze quantitative measurements (loss ratio, production, and profitability).

• Understanding of the Fair Credit Reporting Act as it pertains to insurance.

• Capability to evaluate, accept, modify, reject, or cancel personal lines risks in line with underwriting guidelines.

• Ability to assess third-party documentation to determine the potential risk exposure to the Company.

• Skills in building, maintaining, and managing producer and customer relationships.

• Effective collaboration and communication abilities, both verbally and in writing, with key business partners.

• Capacity to identify and report non-compliant or unethical behavior by agents.

• Ability to work under pressure with strong attention to detail, completing tasks through decisive or prompt action.

• Proficient in preparing and presenting unit activity reports and recommendations to management.

🏝️ Benefits

• 401k Match

• Medical

• Dental

• Vision

• PTO

• Paid Holidays

• Tuition Reimbursement