Personal Injury Case Manager – Records & Demands

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Request, gather, organize, and evaluate medical records, medical bills, and relevant documentation associated with personal injury claims.

• Create and uphold comprehensive demand files for submission to insurance companies.

• Ensure that all records, bills, liens, and accompanying documentation are accurately stored, organized, and maintained within the case management system.

• Review records and bills for thoroughness, precision, and consistency prior to the preparation of demands.

• Identify any missing records, billing inconsistencies, or incomplete documentation and follow up as necessary.

• Maintain regular communication with clients concerning treatment status, requests for records, and any outstanding documentation requirements.

• Interact professionally with medical providers, billing departments, insurance adjusters, and vendors via phone calls, email, fax, and written communication.

• Conduct consistent follow-ups on outstanding records, bills, balances, and documentation requests to ensure timely processing.

• Keep accurate and detailed records of all case activities, communications, requests, and follow-up efforts within the case management system.

⛳️ Requirements

• Previous experience in Personal Injury Case Management, Demands, Medical Records, or Pre-Litigation is preferred.

• Experience in requesting, reviewing, or organizing medical records and medical bills.

• Experience in communicating with medical providers, insurance adjusters, or clients regarding claim-related issues.

• Strong organizational skills and meticulous attention to detail.

• Ability to handle a high-volume workload in a fast-paced setting.

• Excellent written and verbal communication skills.

• Capability to work independently while maintaining responsibility and follow-through.

• Consistent attendance, professionalism, and responsiveness.

• Proficiency in both English and Spanish.

🏝️ Benefits

• Health care benefits are not provided.

• Paid time off is not provided.