Performance Coach – Collision

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Actively listen to the requirements of shop owners.

• Communicate effectively to identify areas members wish to enhance or rectify.

• Analyze financial statements, assess competitors, and evaluate business practices.

• Create a new business model or formulate recommendations and present them to clients.

• Uphold customer satisfaction within the program (CSI Scores).

• Ensure client and staff attendance in classes.

• Track the progress of members within the program.

• Provide research and content for articles, classroom materials, and training resources.

⛳️ Requirements

• At least 10+ years of comprehensive automotive experience, with a strong emphasis on collision damage analysis writing.

• Experience in operations management, ideally within an independent operation.

• Strong understanding of automotive business principles.

• A minimum of 4+ years in teaching, instructing, and mentoring small business owners or employees.

• Proven track record in consultative management, employee development, and business management.

• Proficient in computer applications, particularly Word and Excel; familiarity with Salesforce CRM.

• Experience in accounting or P&L management.

• Background in marketing and online/social media strategies.

• Strong writing abilities with a passion for contributing articles to industry publications.

• Bilingual proficiency in both English and Spanish.

🏝️ Benefits

• Health and wellness benefits.

• Paid time off.

• Holiday pay.

• Early access to earned wages through the myFlexPay program.