People Operations Administrator

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Act as the main point of contact for employee inquiries regarding policies, benefits, and general HR matters.

• Facilitate onboarding and offboarding processes to ensure a smooth employee experience.

• Keep precise employee records and manage HR systems (HRIS).

• Assist in performance management cycles, employee relations issues, and engagement initiatives.

• Collaborate with leadership to promote employee development and retention strategies.

• Ensure adherence to federal, state, and local employment regulations as well as internal policies.

• Aid in the implementation and enhancement of HR programs, policies, and processes.

• Support initiatives aimed at improving employee engagement, culture, and communication.

• Help administer employee surveys and action planning.

• Assist in coordinating company events, training sessions, and internal programs.

• Partner with recruiters and hiring managers to fulfill hiring requirements.

• Aid in job postings, interview scheduling, and candidate communications.

• Help manage updates to the applicant tracking system (ATS) and candidate pipelines.

• Foster a positive candidate experience throughout the hiring journey.

⛳️ Requirements

• 2–5 years of experience in HR, People Operations, or a related field.

• Strong understanding of HR fundamentals, including employee relations, compliance, HRIS, and onboarding/offboarding.

• Experience in supporting recruitment processes or collaborating closely with talent acquisition teams.

• Exceptional organizational skills and meticulous attention to detail.

• Strong interpersonal and communication skills, with a focus on customer service.

• Capability to manage sensitive information with confidentiality and professionalism.

• Comfortable working in a fast-paced and evolving environment.

• Preferred Qualifications:

• Experience in a high-growth or scaling organization.

• Familiarity with ATS and HRIS systems (e.g., Greenhouse and ADP).

• Exposure to multi-state employment practices.

🏝️ Benefits

• Comprehensive benefits package, which includes health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• A collaborative and inclusive work environment.