People & Culture Business Partner

This is a fully remote position, open to applicants in Sri Lanka.

📋 Description

• Serve as the initial point of contact for designated team members regarding People and Culture inquiries.

• Hold weekly one-on-one meetings with assigned team members to monitor allocated tasks and identify any challenges.

• Relay feedback to the Customer Success team and participate in impromptu meetings with clients to address any issues that arise.

• Join monthly meetings with the Customer Success team and clients, providing input from team members as necessary.

• Collaborate with the People and Culture Administrator to maintain the HRIS, BambooHR, including managing records.

• Embody and advocate for the company's values and culture, fostering a positive and inclusive workplace environment.

• Assist the overall people & culture team in organizing events and encourage active participation from team members.

• Manage the entire onboarding process from contract signing to the first day for both team members and clients.

• Ensure a seamless onboarding experience for both clients and team members.

• Work alongside the Customer Success team to coordinate onboarding with clients and relevant IT stakeholders.

• Provide support to team members regarding Learning & Development policies, programs, and practices.

• Make sure all team members have a development plan and that training is organized annually, with quarterly reviews.

• Maintain the LMS to document completed training.

• Assist team members with their learning needs.

• Partner with the People & Culture team to create and implement programs and initiatives that enhance employee engagement, retention, and development.

• Oversee the daily management of all benefits for team members.

• Ensure the HRIS is current with remuneration and benefits information for team members.

• Confirm that all team members complete their performance reviews in accordance with company policy.

• Follow up with relevant team members on performance improvement plans after execution.

• Assist clients with strategic retention strategies to support team members and the organization.

• Contribute to HR projects and initiatives, including diversity and inclusion efforts, leadership development programs, and organizational change initiatives.

• Conduct regular evaluations of organizational culture and employee sentiment, identifying improvement areas and implementing action plans to address concerns.

⛳️ Requirements

• Prior experience in a Business Partner role.

• Proficient consulting and negotiation abilities.

• Familiarity with human resources organizational policies and practices.

• Strong relationship management and influencing skills.

• Exceptional communication skills and a strong service orientation.

• Knowledge of current legislation.

• High attention to detail and effective time management skills.

🏝️ Benefits

• Collaborate closely with the Customer Success team.

• Provide assistance and guidance to Dijital Team clients and team members.

• Utilize technical and professional expertise across a wide range of HR policies, programs, and practices.