Peer Recovery Support Specialist – Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver group-focused interventions and case management for individuals with Substance Use Disorders.

• Lead psychoeducational, skills-development, cognitive-behavioral, interpersonal process, and support-oriented groups.

• Collaborate in co-facilitating multidisciplinary groups and conduct shared follow-up appointments.

• Provide remote crisis intervention management.

• Prepare documentation in alignment with organizational and state regulations.

• Engage in meetings, supervision sessions, and clinical audits.

• Uphold confidentiality in accordance with HIPAA and 42 CFR Part II standards.

• Handle member communications via chat, email, and phone.

• Address member chats and messages promptly.

• Offer Behavioral Health support groups along with necessary documentation.

• Supply individualized resources to members.

• Complete tasks related to referrals, resources, and discharge processes.

• Address member inquiries and support service-level performance metrics.

• Operate independently while following established schedules and priorities.

• Facilitate evening groups at least twice a week and weekend groups up to twice a month.

⛳️ Requirements

• Peer Recovery Support Certification is REQUIRED.

• Experience in facilitating support groups is essential.

• Minimum of 1 year of experience in peer recovery.

• Preferred background in customer service environments.

• Familiarity with Electronic Medical Records, HIPAA, and 42 CFR Part II regulations.

• Understanding of addiction recovery processes.

• Previous case management experience is advantageous.

• Strong analytical and problem-solving skills are required.

• Excellent communication abilities are a must.

• Exceptional organizational skills are necessary.

• Must inform if you currently operate a private practice or plan to establish one during employment; outside private practice activities require written approval from the Supervisor.

• Comfortable providing treatment to both adults and adolescents.

• Ability to work a flexible schedule to accommodate evening and weekend groups.

🏝️ Benefits

• Fully remote work opportunity.

• 5 weeks of Paid Time Off (includes your birthday, 2 mental health days, and 2 floating holidays!)

• 11 paid holidays throughout the year.

• Comprehensive health, dental, pharmacy, and vision insurance options tailored to fit your family's needs.

• 12 weeks of paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all avenues through which our team members build modern families).

• 401k plan with 4% matching contribution.

• Flexible Spending Accounts for healthcare & dependent care (FSA & DCFSA).

• Health Savings Accounts (HSA) available.

• Employee assistance program that includes financial coaching and counseling sessions.

• Professional development allowance for Providers and the Behavioral Health team.

• Opportunities for internal mobility and career growth.

• A vibrant, inclusive culture with clubs and various Employee Resource Groups (ERGs).