Payroll Service Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Assist team associates and specialists in independently processing payroll.

• Ensure adherence to the Payroll calendar and comprehend both standard and client-specific payroll reports.

• Efficiently manage and oversee ticket queues utilizing appropriate tools to ensure timely handling of tickets.

• Proactively manage and track all client Service Level Agreements (SLAs) using suitable tools.

• Identify and manage deviations from the contractually defined standard scope.

• Demonstrate a strong ability to coach, develop action plans that enhance performance, provide effective feedback, and share relevant business updates as necessary.

⛳️ Requirements

• Proficiency in English is essential.

• Solid understanding of MS Office applications, including Excel, Word, and PowerPoint.

• 2-3 years of relevant experience in Payroll administration within an HR consulting, HR Outsourcing, or Corporate setting.

• Preferred knowledge of HRIS systems such as Workday, SAP, or PeopleSoft.

• Payroll certifications are a plus.

• Experience in managing small to medium-scale projects.

• Flexibility to thrive in a global and fast-paced environment.

• Exceptional written and verbal communication skills.

• Self-motivated with a strong willingness to learn.

🏝️ Benefits

• Engaging and creative work within a dynamic team of professionals.

• Opportunity to work remotely.

• Potential for career development within a multinational organization.

• Competitive benefits package.

• Positive and supportive work atmosphere.