Payroll Operations Lead

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Serve as the subject matter expert for designated Central America countries, taking full ownership of payroll processes.

• Execute comprehensive in-house payroll operations, which include data collection, validation, calculations, approvals, payments, and ensuring statutory compliance.

• Oversee statutory filings, tax responsibilities, and social security requirements within the assigned countries.

• Guarantee data accuracy, integrity, and timely delivery in accordance with KPIs and SLAs.

• Manage payroll accounting, reconciliations, and assist with financial reporting needs.

• Collaborate with internal teams (Payroll Implementation, Finance, Product, and Support) to ensure seamless operations and alignment.

• Identify process inefficiencies and lead initiatives for continuous improvements, standardization, and automation.

• Address payroll exceptions, escalations, and complex cases with a solution-oriented approach.

• Provide support and mentorship to fellow payroll specialists, enhancing team development and knowledge sharing.

⛳️ Requirements

• Several years of experience in LATAM payroll, with significant exposure to Central America.

• Demonstrated experience in independently managing end-to-end payroll processes.

• Comprehensive understanding of compliance, statutory filings, and local labor laws.

• Strong analytical skills with a keen attention to detail and effective problem-solving abilities.

• Capability to thrive in a fast-paced, global setting while managing multiple priorities.

• Excellent stakeholder management and communication skills.

• Experience collaborating across functions with Finance, Product, or Implementation teams.

• In-depth knowledge of payroll processes throughout Central America, especially in countries like Costa Rica, Guatemala, El Salvador, and Honduras.

• Solid grasp of local tax regulations, social security, and statutory compliance.

• Proven experience in managing end-to-end payroll processing in-house.

• Familiarity with payroll accounting and reconciliations.

• Knowledge of payroll systems and tools; experience with automation or process enhancements is an advantage.

• Fluent in both English and Spanish (written and spoken).

• Experience with in-house payroll operations is a strong asset.

• Remote work experience is beneficial, though not mandatory.

🏝️ Benefits

• Work from anywhere

• Flexible paid time off

• Flexible working hours (we are async)

• 16 weeks paid parental leave

• Mental health support services

• Stock options

• Learning budget

• Home office budget & IT equipment

• Budget for local in-person social events or co-working spaces