Payments Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of the payments platform from start to finish.

• Review the dunning stack, assess vendors, and optimize or switch as necessary.

• Lead initiatives for routing optimization, network tokenization, express checkout, and experimentation.

• Draft specifications, extract data from the data warehouse, and negotiate vendor service level agreements.

• Share insights with the CFO and address any issues that may arise.

• Develop the roadmap, execute plans, and assess outcomes.

⛳️ Requirements

• Over 5 years of experience in payments product or program management, particularly in subscription or e-commerce sectors.

• Practical experience with payment orchestration platforms and multi-MID routing.

• Expertise in dunning and recovery: including retry logic, metrics for involuntary churn, and vendor assessments.

• Proficient in using modern BI tools independently — no need to rely on an analyst.

• Proven experience with AI-native workflows: actively utilizing LLM and agentic tools in current product work. This is a required qualification, not just a preference.

• Comfortable managing chargebacks, fraud strategies, and understanding regulatory compliance contexts.

🏝️ Benefits

• Fully remote work environment.

• Unlimited paid time off, in addition to company holidays.

• Comprehensive health, dental, and vision insurance coverage.

• 401(k) retirement plan.

• Options for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA); Employee Assistance Program available.

• Pet insurance and commuter benefits (state specific).

• Company-provided equipment.