Payment Posting and AR Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Review and accurately record insurance and patient payments with precision and efficiency, ensuring compliance with company policies and regulatory requirements.

• Address auto-posted ERA errors on a daily basis to prevent downstream reconciliation challenges.

• Import and upload payment files from clearinghouses and payer websites, ensuring timely processing of all batches.

• Manually post payments received through bank lockbox deposits, facility deposits, and RTA checks.

• Execute necessary adjustments, billing corrections, auditing, and account analysis to maintain accurate and clean patient ledgers.

• Assist with month-end reconciliation and closing processes, ensuring all payments, adjustments, and recoupments are documented before finalization.

• Manage payment batch processing and work collaboratively with billing staff to rectify posting discrepancies.

• Process remote bank deposits and manually post cash receipts deposited to local banks, ensuring timeliness and accuracy.

• Work with the Client Relations Manager to investigate and resolve payment discrepancies, aiming to maximize electronic payment adoption.

• In addition to payment posting duties, provide Accounts Receivable (AR) support as time permits, including:

• Researching and following up on outstanding insurance claims.

• Preparing and submitting corrected or appealed claims with the necessary documentation.

• Assisting in billing problem resolution and recommending adjustments or write-offs to management as needed.

• Contributing to revenue cycle integrity by supporting claim resubmissions, appeals, and patient balance review processes.

⛳️ Requirements

• Knowledge of payment posting processes, including adjustments, write-offs, and refunds.

• Familiarity with medical billing and a solid understanding of payer policies, insurance laws, and medical terminology.

• Proficiency in Google Workspace, Microsoft Word, Excel, PowerPoint, and Internet Explorer.

• Ten-key proficiency with speed and precision.

• Strong organizational abilities; capable of managing multiple tasks in a deadline-oriented environment.

• Excellent written and verbal communication skills.

• Problem-solving skills with the capacity to interpret instructions in diverse situations.

• Prior experience in medical billing/AR is preferred.

🏝️ Benefits

• Competitive salaries

• Remote/hybrid work environment

• Potential equity compensation for exceptional performance

• Flexible PTO

• Company-wide sponsored lunches

• Company-paid disability and life insurance benefits

• Company-paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Complimentary subscription to digital fitness classes and wellness content

• Recovery suite at HQ – includes a cold plunge, sauna, and shower