Patient Scheduler 2 – Oncology

This is a fully remote position, open to applicants in Florida.

📋 Description

• Coordinates the scheduling of various complex treatments with meticulous attention to detail.

• Provides outstanding customer service by handling incoming phone inquiries or reaching out to patients via phone to ascertain appropriate treatment schedules.

• Collects and confirms essential demographic and insurance details.

• Reviews and verifies information to ensure accuracy when arranging all CTU appointments.

• Demonstrates the ability to handle high call volumes to guarantee optimal customer service by effectively educating patients on CTU appointment preparations and addressing inquiries.

• Employs various computer applications, scheduling software, and network drives to organize multiple treatments across different modalities and entities at all CTU UHealth locations.

• Applies complex medical terminology and exact scheduling protocols to ensure compliance, including reviewing and comparing patients' previous imaging reports with current orders.

• Coordinates necessary processes and timing as directed by the physician and facility for special procedures or treatments.

• Alerts the relevant parties if a patient requires laboratory work or premedication for allergies, oral sedation medication, and gathers necessary implant information.

• Follows University and unit-level policies and procedures while safeguarding University assets.

⛳️ Requirements

• High School diploma or equivalent qualification.

• A minimum of 2 years of pertinent experience.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Tuition remission.

• Additional benefits.