Patient Navigator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee patient management within the healthcare system as a member of a multidisciplinary team.

• Foster strong relationships with patients and act as their primary liaison.

• Evaluate market data to identify payer populations based on the regional payer mix.

• Confirm insurance benefits and ensure coverage for obesity treatment.

• Review payer pre-certification requirements and policies to avoid delays in certification.

• Provide education to providers and staff regarding payer regulations to reduce the risk of denials.

• Identify resources and eliminate obstacles to ensure patient access to care.

• Coordinate appointments across various service lines, laboratories, and diagnostic testing facilities.

• Schedule and modify appointments, conduct reminder calls, and manage the patient waitlist.

• Monitor the admissions of assigned patients, conduct daily rounds, and assist with scheduling discharge appointments.

• Support prescription fulfillment and evaluate cost and availability.

• Document patient information and retrieve external records.

• Engage family and community resources to meet patients’ emotional, social, and financial needs.

• Collaborate with social services regarding financial assistance, entitlement programs, patient benefits, healthcare resource utilization, and clinical cost efficiency.

⛳️ Requirements

• Bachelor’s degree in Healthcare Management, Public Health, or a related field; OR an associate’s degree in a related field with two years of relevant experience; OR a high school diploma or equivalent with four years of relevant experience.

• Proficient in Microsoft Office.

• Exceptional interpersonal communication and negotiation abilities.

• Capable of interacting with individuals from diverse social, economic, and cultural backgrounds.

• Demonstrates flexibility, open-mindedness, and adaptability to change.

• Ability to remain seated for extended periods.

• Three years of experience in the healthcare field is preferred.

• One year of experience in statistical data analysis is preferred.

🏝️ Benefits

• Comprehensive health benefits.

• Opportunities for professional development.

• Supportive work environment with a focus on teamwork.